Emilie Porter
Brooklyn,NY
Summary
Dedicated administrative professional with experience in popular systems and software. Friendly employee with strong customer service and issue resolution skills. Experience in meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Care Attendant
FreedomCare
Brooklyn, NY
02.2024 - 10.2024
- Built strong and trusting rapport with client and loved ones.
- Maintained a clean, safe environment for client in accordance with established policies and procedures.
- Monitored vital signs and recorded health information for medical staff review.
- Organized oral medications for client following dosage and schedule requirements.
- Improved patient outlook and daily living through compassionate care.
Content Creator
Social Media
Brooklyn, NY
05.2021 - 02.2024
- Edited videos and images using advanced editing softwares.
- Proposed creative ideas to engage followers with different content types and formats.
- Utilized Tik Tok and Instagram to promote products, services and content.
- Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention and revenue-focused activities.
- Managed multiple projects simultaneously while meeting deadlines and budget requirements.
- Drafted creative briefs outlining objectives and expectations for each collaboration project.
Administrative Assistant
Our Lady of Perpetual Help Church
Brooklyn, NY
02.2020 - 03.2021
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Executed on-time, under-budget projects by solving complex issues for senior leadership.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Census Worker
Catholic Charities
Brooklyn, NY
02.2020 - 08.2020
- Assisted people in filling out surveys and explained items on survey forms.
- Collaborated with other departments to ensure accurate demographic information is captured.
- Recorded and informed hundreds of Brooklyn Queen’s residence of census data and information.
- Utilized VAN and Hustle text and calling system to increase census engagements of over 30,000 individuals.
Social Media Manager
Lonely Universe inc. (Kickstarter)
Brooklyn, NY
08.2019 - 03.2020
- Facilitated collaboration across departments to integrate social media initiatives with broader marketing campaigns.
- Developed and managed social media budgets, ensuring efficient allocation of resources for content and advertising.
- Used editing and graphic design tools to create content and visuals for social channels.
- Coordinated with the marketing team to ensure social media strategies aligned with overall marketing and business objectives.
- Oversaw special promotional events to drive positive media coverage, boost revenue and enhance sales.
Education
Bachelor of Arts - Sociology And Theater
State University of New York At Geneseo
Geneseo, NY05-2022
Skills
- Customer service
- Computer skills
- Telephone etiquette
- Client relationships
- Team support
- Collaboration
- Adaptability
- Self-Management
- Critical-Thinking
- Communication
- Analytical-Thinking
- Academic Writing
- Project Management
Timeline
Care Attendant
FreedomCare
02.2024 - 10.2024
Content Creator
Social Media
05.2021 - 02.2024
Administrative Assistant
Our Lady of Perpetual Help Church
02.2020 - 03.2021
Census Worker
Catholic Charities
02.2020 - 08.2020
Social Media Manager
Lonely Universe inc. (Kickstarter)
08.2019 - 03.2020
Bachelor of Arts - Sociology And Theater
State University of New York At Geneseo