Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emilie Tran

Orange,CA

Summary

Dedicated and reliable professional with experience in clinical research, childcare, customer service, and administrative support. Detail-oriented and compassionate, currently pursuing an Associate Degree in Pre-Nursing and working toward a Bachelor’s in Nursing. Skilled at multitasking, communication, and creating positive client and patient experiences in both medical and childcare settings.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Nanny

Jovie Childcare
08.2023 - Current
  • - Provide nurturing care to children, ensuring their safety and emotional well-being.
  • - Engage children with age-appropriate activities and educational play.
  • - Communicate regularly with parents to provide updates and build trust.
  • - Maintain an organized, clean, and structured environment.

Clinical Research Coordinator / Phlebotomist

Wolverine Clinical Trials
01.2024 - 04.2024
  • - Coordinated clinical trial activities, including scheduling patient visits and ensuring protocol compliance.
  • - Performed blood draws and specimen handling following safety and procedural guidelines.
  • - Maintained accurate and timely documentation in electronic data capture (EDC) systems.
  • - Assisted in recruitment, patient intake, and medical assessments for research studies.
  • - Collaborated with cross-functional teams to support study execution and patient care.

Call Center Representative

Planned Parenthood
05.2022 - 08.2023
  • - Responded to a high volume of calls, addressing patient inquiries with empathy.
  • - Verified insurance eligibility, scheduled appointments, and explained services.
  • - Maintained accurate records using patient management software.
  • - Demonstrated professionalism and composure in sensitive healthcare scenarios.

Education

Associate Degree - Pre-Nursing

Santa Ana College
Santa Ana, CA

Pre-Nursing

Grand Canyon University
Phoenix, AZ
05.2022

Skills

  • Clinical Research & Data Collection
  • Venipuncture & Specimen Handling
  • Patient Communication & Support
  • Appointment Scheduling
  • EDC & Medical Record Documentation
  • Customer Service & Call Management
  • Childcare & Development Support
  • Time Management & Multitasking

Certification

  • Certified Phlebotomy Technician I
  • CPR/AED/First Aid Certificate

Timeline

Clinical Research Coordinator / Phlebotomist

Wolverine Clinical Trials
01.2024 - 04.2024

Nanny

Jovie Childcare
08.2023 - Current

Call Center Representative

Planned Parenthood
05.2022 - 08.2023

Associate Degree - Pre-Nursing

Santa Ana College

Pre-Nursing

Grand Canyon University

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Emilie Tran