Emilinda Jarrett
Clairton,PA
Summary
Accomplished Department Manager at Walmart, adept in staff management and problem-solving, significantly improved customer satisfaction through strategic inventory control and team collaboration. Demonstrated leadership in supervising Allegheny County's juvenile probation operations, enhancing team efficiency and fostering a culture of excellence. Expertise in customer service and team supervision, with a proven track record of fostering organizational growth and achieving key objectives. Strategic-thinking individual experienced in successfully engaging employees and encouraging each to reach highest potential. Offering pleasant personality with expertise developing employee performance goals. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
25
25
years of professional experience
Work History
Supervisor Allegheny County Juvenile Probation
Allegheny County
10.2023 - Current
- Oversee daily operations of Probation Officers ensuring smooth workflow and timely completion of tasks.Maintaining a positive relationship between the courts and the families we serve.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Department Manager
Walmart
01.2000 - 05.2007
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Juvenile Probation Officer
Allegheny County
05.2008 - 10.2023
- Advocated for alternatives to detention when appropriate, emphasizing the importance of community-based interventions over punitive measures.
- Managed caseloads effectively by prioritizing tasks, utilizing time management skills, and maintaining organized case files.
- Established positive rapport with juveniles under supervision, fostering trust and open communication while maintaining professional boundaries.
- Promoted department's mission and procedures to community organizations, school officials and law enforcement.
Counselor
Auberle
12.2006 - 05.2008
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
Education
Bachelor Of Arts - Criminology
Indiana University of Pennsylvania
Indiana, PA05.2023
Master Of Science - Criminology
Indiana University of Pennsylvania
Indiana, PA05.2007
High School Diploma -
Lebanon High School
Lebanon, PA06.1999
Skills
- Customer Service
- Staff Management
- Team Supervision
- Problem-Solving
Accomplishments
In 2020 I was named Probation Officer of the year for the entire State of Pennsylvania.
Timeline
Supervisor Allegheny County Juvenile Probation
Allegheny County
10.2023 - Current
Juvenile Probation Officer
Allegheny County
05.2008 - 10.2023
Counselor
Auberle
12.2006 - 05.2008
Department Manager
Walmart
01.2000 - 05.2007
Bachelor Of Arts - Criminology
Indiana University of Pennsylvania
Master Of Science - Criminology
Indiana University of Pennsylvania
High School Diploma -
Lebanon High School
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