Emilio Cruz
Bell Gardens,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Accomplished Retail Sales Consultant possessing exceptional customer service skills to close the sale. Determined retail management professional offers strong sales and merchandising skills. Adaptable and familiar with changing customer needs, retail trends and new technologies. Excellent communication and excitement to create enjoyable shopping experience. Enthusiastic Sales Clerk bringing 3 years of retail experience. Knowledgeable in money handling, merchandising, and customer service.
Overview
4
4
years of professional experience
Work History
Shoe Palace
Brenda Zapata
10.2023 - Current
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Supported store leadership in implementing new merchandising strategies which led to improved product positioning and overall visual appeal.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Used in-store system to locate inventory and place special orders for customers.
- Prioritized helping customers over completing other routine tasks in store.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Monitored customers for signs of security concerns and escalated issues to management.
Flower Shop Representative
Vinny's Plants And Flowers
02.2020 - Current
- Processing flower shipments, pruning the lowers at periodic intervals, and arranging marketable bouquets
- AISO, furnishing clients with relevant flower-related information.
Laborer Worker
Hernandez's Landscaping
06.2021 - 12.2022
- Maintaining landscape design integrity by removing weeds or dead plants from the property and caring for flowers on the property.
Education
High School Diploma -
Warren High School
Downey, CA05.2024
Skills
- Customer service
- Time management
- Computer literacy
- Communication skills
- Retail Properties
- Retail services
- Retail experience
- Retail Merchandising
- Retail Merchandise Buying
- Retail Operations Knowledge
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Shoe Palace
Brenda Zapata
10.2023 - Current
Laborer Worker
Hernandez's Landscaping
06.2021 - 12.2022
Flower Shop Representative
Vinny's Plants And Flowers
02.2020 - Current
High School Diploma -
Warren High School