Joseph Elvir
Miami
Summary
Dynamic professional with a proven track record in customer service and workplace safety, demonstrated at Shoe Palace and beyond. Skilled in fostering team collaboration and enhancing customer satisfaction through exceptional service and problem-solving. Known for reliability and attention to detail, significantly contributing to operational excellence and positive customer experiences.
Overview
7
7
years of professional experience
Work History
Shoe Palace
Sale Assoicate
04.2024 - 01.2025
- Established strong working relationships across functional teams, promoting collaboration and open communication channels throughout the company.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
Construction Worker
Helper
06.2023 - 12.2023
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
Car Detailer
Car Detailing
05.2018 - 11.2022
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Car detailing equipment and supplies in optimal condition for daily demands.
- Provided exceptional customer service by addressing specific concerns or requests during the detailing process.
Education
High School Diploma -
Green Springs High School
3555 NW Seventh St12-2024
Skills
- Patience and persistence
- Customer service
- Self motivation
- Workplace safety
- Job set-up
- Teamwork
- Problem-solving
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
- Relationship building
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Shoe Palace
Sale Assoicate
04.2024 - 01.2025
Construction Worker
Helper
06.2023 - 12.2023
Car Detailer
Car Detailing
05.2018 - 11.2022
High School Diploma -
Green Springs High School
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