Emilio Garcia

• Reviewed applications for different aid programs and determined which qualification criteria for individuals.
• Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
• Scheduled appointments with applicants to gather information both in person and over the phone to gather necessary information in order to run their case.
• Developed extensive fact-checking and research skills by continuously reviewing different programs and options.

• Recommended therapeutic action plans and treatments based on results from behavioral assessments.
• Gathered information about clients using observational techniques and interviews, case histories and other assessment methodologies.
• Visited clients at home, school and other settings to leverage expertise and positively impact individuals' lives with skilled interventions.
• Modified behavioral disorders caused by delayed or hindered development to help patients better integrate with peer groups and succeed in social and educational environments.
• Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies.

• Offered crisis counseling and intervention at school and in the community to support student needs.
• Planned daily activities to keep students engaged and on track with learning goals.
• Applied proven strategies to improve students' sensory- and perceptual-motor skills.
• Designed individual education plans to encourage student growth according to different learning abilities and needs.
• Helped students with special needs integrate into general classroom environments by advocating for individual requirements and helping teachers solve problems.
• Coordinated regular meetings to share and analyze student performance data and success plans with colleagues and parents.
• Offered crisis counseling and intervention at school, home and in community to support student needs.

Fast paced environment where customer service is top priority. Learned how to better manage time, supervise and be a better team leader.

Job responsibilities consisted of directing customers, supervising children, and adults, resolving conflicts, and analyzing customer feedback