Emilio Guardado

• Maintained in-depth understanding of all available brands and types of flooring available to customers.
• Drove team revenue totals by bringing in top sales numbers.
• Demonstrated features of different floor options and overcame objections with knowledgeable responses.
• Followed up with customers to assess satisfaction, answer questions, and resolve concerns.
• Discussed pricing, additional charges, and payment plans during sales process.
• Assisted customers with selecting appropriate floor types and styles.
• Conducted product demonstrations to highlight features and redirect objections to positive aspects.
• Developed strong rapport with customers and created positive impression of business.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Prioritized helping customers over completing other routine tasks in store.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Here’s a possible job description for a role at QuikTrip:

Position Overview:
QuikTrip is seeking energetic and friendly individuals to join our team as Customer Service Associates. This role is vital in providing excellent service and maintaining the welcoming environment our customers expect.

Responsibilities:

• Greet customers with a positive attitude and assist with inquiries.
• Operate the cash register efficiently and handle transactions accurately.
• Stock shelves and maintain a clean, organized store environment.
• Prepare food and beverages following safety and quality standards.
• Assist with inventory management and daily restocking.
• Respond promptly to customer concerns and resolve issues professionally.
• Support team members in achieving store goals and fostering a positive work environment.