Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Emilio Matos

McKinney

Summary

Results-driven Sales Professional with over 10 years of progressive experience in sales, customer service, and team management. Proven track record of consistently exceeding sales targets, driving revenue growth, and leading high-performing teams across diverse markets. Adept at developing strategic sales plans, cultivating strong client relationships, and optimizing the customer experience to enhance retention and satisfaction. Strong leadership and mentoring skills with hands-on experience in training, supervising, and motivating teams to deliver exceptional results. Committed to delivering value through a customer-focused approach, operational efficiency, and continuous improvement.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Bartender

Urban Grill and Wine Bar
09.2024 - Current
  • Maintained comprehensive knowledge of wine and spirits to provide tailored recommendations.
  • Trained new staff on bar procedures, ensuring consistent service quality and efficiency.
  • Oversaw daily bar operations, optimizing workflow for improved productivity during peak hours.
  • Developed signature drink recipes that increased customer satisfaction and repeat business.

District Sales Representative

Gordon Food Service
06.2023 - Current
  • Developed and maintained relationships with key customers to drive sales growth.
  • Analyzed market trends to identify new business opportunities and enhance product offerings.
  • Collaborated with cross-functional teams to ensure timely delivery of products and services.
  • Implemented strategic sales initiatives resulting in improved customer satisfaction and loyalty.

Bartender

Seasons 52
08.2018 - 05.2024

Regional Support Manager

Redfin Corp
05.2020 - 04.2023
  • Streamlined regional support processes to enhance operational efficiency across multiple markets.
  • Led cross-functional teams to implement strategic initiatives, resulting in improved service delivery.
  • Developed and executed training programs for new support staff, driving consistency in customer interactions.
  • Analyzed regional performance metrics to identify trends and recommend actionable improvements.
  • Fostered relationships with local agents to align support services with market needs and expectations.

Lead Agent

Redfin Corp
05.2018 - 04.2020
  • Prepared and presented contracts and other legal documents to clients.
  • Reviewed and executed confidential documents, contracts and disclosures.
  • Developed new business and managed new and existing clients.
  • Informed clients of policies and procedures.

Education

Bachelor of Science - Criminology

Kutztown University of Pennsylvania
01.2016

Skills

  • Sales (B2B, B2C)
  • Time management
  • Coaching
  • Team Development
  • Bilingual
  • Marketing
  • Hiring
  • Closing Coordination
  • Public Speaking
  • Sales Support
  • Microsoft applications
  • Google Application
  • Apple Applications
  • Market Research
  • Customer Service
  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude

Accomplishments

  • Manager of the month - Redfin
  • April 2022
  • February 2023
  • Rookie of the Year- Redfin
  • Philadelphia Market 2018
  • 200 Transactions in one year- Redfin

Certification

  • Real Estate License (PA.NJ, DE
  • Food Safety Cert
  • TABC Cert

Timeline

Bartender

Urban Grill and Wine Bar
09.2024 - Current

District Sales Representative

Gordon Food Service
06.2023 - Current

Regional Support Manager

Redfin Corp
05.2020 - 04.2023

Bartender

Seasons 52
08.2018 - 05.2024

Lead Agent

Redfin Corp
05.2018 - 04.2020

Bachelor of Science - Criminology

Kutztown University of Pennsylvania

Similar Profiles

CREATE PROFILE