Emilio Montez
Pueblo,CO
Summary
Dynamic and highly motivated professional with a proven track record at Sonic, excelling in time management and customer service. Recognized for maintaining a pristine work environment and enhancing guest satisfaction through effective team coordination and attention to detail. Eager to leverage problem-solving skills and leadership abilities in a fast-paced setting.
Overview
9
9
years of professional experience
Work History
Line Cook
Sonic
Pueblo, CO
03.2020 - 04.2025
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Busser
Jorge's Sombrero
Pueblo, CO
05.2018 - 08.2019
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Trained new staff in bussing and cleaning procedures.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
Tour Guide
Pueblo Riverwalk
Pueblo, CO
05.2017 - 09.2017
- Built personal relationships with guests to promote positive experiences.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
- Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
- Provided excellent customer service during pre-tour interactions such as answering questions via email or phone calls.
- Stayed current on area history, culture, events, attractions by attending workshops, lectures, conferences regularly updating tour information accordingly.
Retail Associate
Dollar General
Pueblo, CO
03.2016 - 02.2017
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
Education
High School Diploma - Welding
Pueblo Community College
Pueblo, COSkills
- Time management
- Attention to detail
- Highly motivated
- Cleaning and organization
- Professional attitude
- Customer service
- Reliable and trustworthy
- Active listener
- Problem-solving
- Team coordination
- Quality control
- Inventory management
- Workstation cleanliness
- Sanitization
- Cleaning procedures
- Prioritization and organization
- Leadership and decision making
Timeline
Line Cook
Sonic
03.2020 - 04.2025
Busser
Jorge's Sombrero
05.2018 - 08.2019
Tour Guide
Pueblo Riverwalk
05.2017 - 09.2017
Retail Associate
Dollar General
03.2016 - 02.2017
High School Diploma - Welding
Pueblo Community College