GRETZA PEÑA
Pembroke Pines,FL
Summary
Dynamic social media strategist with proven success at Mia Aesthetics, driving a 250,000+ follower increase on Instagram. Expert in content creation and audience engagement, I excel in optimizing paid ad campaigns and fostering influencer partnerships. Adept at enhancing brand visibility while ensuring exceptional customer interaction and satisfaction.
Overview
7
7
years of professional experience
Work History
Social Media Coordinator
Mia Aesthetics
Miami, FL
01.2020 - 03.2025
- Developed and executed multi-platform social media strategies (Instagram, Facebook, TikTok, YouTube)
- Grew Instagram following by 250,000+ through targeted content and engagement tactics
- Increased brand engagement by 40% YoY, enhancing visibility and customer interaction
- Managed paid ad campaigns, optimizing budgets for maximum traffic and conversions
- Led influencer marketing initiatives, strengthening brand credibility and reach
Billing Coordinator
Asthma & Allergy Associates of Florida
Miami, FL
08.2018 - 01.2020
- Managed social media accounts, increasing website traffic and patient engagement
- Designed and implemented content marketing strategies to improve brand awareness
- Developed a customer response system, boosting satisfaction rates by 30%
- Assisted with billing & administrative operations, improving workflow efficiency
Education
Bachelor’s Degree - Business, Management, & Marketing
Miami Dade College
Miami, FL11-2026
Skills
Social Media & Brand Growth
- Content creation & strategy
- Brand awareness & positioning
- Influencer partnerships & outreach
- Audience growth & engagement
- Multi-platform management
Digital Marketing
- Paid ad campaigns
- SEO & organic reach
- Data-driven content
- Content repurposing & distribution
Creative & Copywriting
- Video Content Development
- Copywriting & caption optimization
- Content development
Community & Customer Engagement
- Online community management
- Customer interaction & support
Administrative & Operations
- Billing & administrative support
- Process optimization & workflow efficiency
Languages
- English, Native/Fluent
- Spanish, Native/Fluent
Timeline
Social Media Coordinator
Mia Aesthetics
01.2020 - 03.2025
Billing Coordinator
Asthma & Allergy Associates of Florida
08.2018 - 01.2020
Bachelor’s Degree - Business, Management, & Marketing
Miami Dade College
Similar Profiles
LAUREN MILLSLAUREN MILLS
Senior Compliance Specialist at Mia AestheticsSenior Compliance Specialist at Mia Aesthetics
Celeste PellonCeleste Pellon
Patient Care Representative at Mia AestheticsPatient Care Representative at Mia Aesthetics
Tishanna SolomonTishanna Solomon
Customer Experience Specialist at Mia AestheticsCustomer Experience Specialist at Mia Aesthetics
Lorna ThompsonLorna Thompson
Customer Service Agent at Envoy AirlinesCustomer Service Agent at Envoy Airlines
Anish Ram Reddy MaramAnish Ram Reddy Maram
Secretary at University of Florida Pride Student UnionSecretary at University of Florida Pride Student Union