Emilio Saenz
North Fort Myers,FL
Summary
Disciplined, highly motivated, diligent young man with a vision and path to be the best version of myself along with the people around me. Experienced and knowledgeable in business, customer service, operating heavy machinery,
Overview
7
7
years of professional experience
Work History
Yard Specialist
Alta Equipment Company
09.2021 - Current
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Identified areas of improvement through regular performance evaluations, driving continuous growth within the team members.
- Managed loading and unloading processes, ensuring timely and accurate deliveries.
- Established strong relationships with vendors, negotiating favorable terms for supplies and services needed in the yard operation.
- Coordinated with transportation partners to optimize logistics and improve overall yard performance.
- Coordinated team member movements based on current needs, avoiding safety concerns, or delays.
- Streamlined yard operations with thorough inventory management and tracking systems.
- Collaborated with cross-functional teams to achieve seamless yard operations and meet deadlines.
- Assisted in budget development and cost control efforts, contributing to financial stability within the organization.
Restaurant Busser
The Farmers Market Restaurant
09.2019 - 09.2021
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Provided exceptional customer service while assisting servers with carrying trays, delivering beverages, or attending to special requests from guests.
- Maintained a comprehensive knowledge of menu items, daily specials, and allergen information to provide informed assistance when necessary.
- Facilitated effective communication between front-of-house and back-of-house teams to maintain seamless dining experiences for all patrons.
- Answered inquiries skillfully and provided menu recommendations to suit customer preferences.
- Engaged in suggestive selling and other sales techniques.
Cashier
Publix
07.2017 - 09.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Supported management in implementing operational improvements.
Education
High School Diploma -
Island Coast High School
Cape Coral, FL06.2021
Skills
- Speech/Communication
- Discipline
- Leadership
- Attention To Detail
- Inventory Tracking
- Critical Thinking
- Yard Maintenance/Coordination
- Heavy Equipment Operator
- Adaptability
- Creativity
- Decision Making
- Teamwork
Timeline
Yard Specialist
Alta Equipment Company
09.2021 - Current
Restaurant Busser
The Farmers Market Restaurant
09.2019 - 09.2021
Cashier
Publix
07.2017 - 09.2021
High School Diploma -
Island Coast High School
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