Emilio Santiago Ruiz
Fort Myers,FL
Summary
Dynamic Commercial Parts Manager with a proven track record at Auto Zone, excelling in supplier negotiation and operational efficiency. Enhanced customer satisfaction through streamlined inventory management and robust purchasing strategies. Adept at building strong vendor relationships and leading teams to achieve high service standards while minimizing stock discrepancies.
Commercial parts professional known for high standards and result-driven approach. Extensive experience in optimizing inventory systems and enhancing supplier partnerships. Valued team collaborator with reputation for adaptability and reliability. Expertise in supply chain management and customer relations.
Overview
8
8
years of professional experience
Work History
Commercial Parts Manager
Auto Zone
09.2021 - Current
- Delivered practical assistance to customers, analyzing needs and keeping informed about consumer trends.
- Built rapport with key accounts through consistent follow-ups on outstanding orders or addressing any concerns that might arise during the transaction process.
- Elevated customer satisfaction by streamlining parts ordering and inventory management systems.
- Developed strong relationships with vendors for better pricing and availability of commercial vehicle parts.
- Oversaw regular audits of physical inventory counts, ensuring accuracy and compliance with company policies.
Commercial Parts Manager
Advanced Auto Parts
04.2017 - 08.2021
- Managed a team of parts specialists, ensuring high-quality service and timely deliveries to customers.
- Implemented inventory control measures to minimize stock discrepancies and prevent overstocking or stockouts of crucial items.
- Ordered parts for customers, repair shops, and service departments for use in equipment.
- Examined returned parts for defects and exchanged defective parts or refunded money.
- Set up merchandise displays and organized parts on shelves to maximize customer interest and promote overstocks.
- Handled all customer service issues quickly to maintain high satisfaction levels.
Education
High School Diploma -
Ponte Vedra High School
Ponte Vedra, FL05-2012
Skills
- Purchasing strategy
- Operational efficiency
- Warehouse management
- Supplier negotiation
- Parts identification
- Stock control
- Ordering parts
- Customer service
- POS systems operations
- Customer relations
- Invoice processing
- Operations management
Languages
Spanish
Professional Working
English
Professional Working
Timeline
Commercial Parts Manager
Auto Zone
09.2021 - Current
Commercial Parts Manager
Advanced Auto Parts
04.2017 - 08.2021
High School Diploma -
Ponte Vedra High School
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