EMILIO VARELA

• Primarily engaged in security for events, studio sets, location productions, high-end hotels, and other restricted access venues.
• Enhanced training processes for both clients and departments to increase overall functionality.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.

• Provide safe entry and stay for guests and assist with knowledge of the hotel and surrounding areas.
• Provide overall security and safety for employees, hotel guests and assets.
• V.I.P, red carpet events and convention client escorts as needed.
• Respond quickly to emergency situations and ensured the safety of guests.
• Assist with impaired or disorderly patrons during late hours.

• Providing excellent customer service to the client, its associates and facilities personnel
• Greeting customers as they enter the store, providing excellent customer service, and making a positive first impression
• Ensuring that the client, its associates, and facility personnel are provided with a safe and professional work environment
• Monitoring the store's entrance and exit points to ensure the safety and security of customers, employees, and store property
• Identifying suspicious activity used by shoplifters and thieves and adapting the company's protocols accordingly.

• Responsible for keeping accurate log of all product losses for each week and submitting that log to management
• Coordinate with management and maintain knowledge on all store activities and merchandise
• Meet and greet deterrent ensuring a visible presence
• Watch for irregular, unusual conditions that may create security concerns.

• Access control and security checks throughout the exterior property.
• Updated training procedures for all newly hired personnel.
• Patrolled facility and served as general security presence and visible deterrent.

Completed activity logs, incident reports as necessary.

Performed word processing such as Microsoft word, Excel and Outlook.

• Maintained a professional and authoritative demeanor always
• Managed patrols of the exterior premises for violations, crime and suspicious activity
• Performed inspection of all fire protection equipment/panel
• Assisted with impaired and disorderly patrons
• Provided escort services as assigned.

• Order and receive product deliveries while ensuring order and invoice accuracy
• Maintain back stock areas for groceries and replenish shelf supplies
• Experience in operating cash register and handling all forms of tender per company policy
• Assist customers with picking groceries in the absence of other staff
• Organize other merchandise as needed.