Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emillie De La Torre

Whittier,CA

Summary

  • CAREER OBJECTIVE

Focused with experience in banking environments. Skilled in counting and packaging money, keeping an accurate drawer and building positive customer relationships. Excellent sales, service and time management abilities.

Overview

7
7
years of professional experience

Work History

Bank Teller

Chase Bank
04.2024 - Current
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.

ASSISTANT MANAGER

Speedy Cash
01.2018 - 05.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

CREW MEMBER

Chipotle
01.2017 - 06.2017

Education

High School Diploma -

05.2012

Skills

  • Fast Learner
  • Reliable
  • Manager skills
  • Professionalism and Courtesy
  • Money Handling
  • Deposit and withdrawal management
  • Cash counting
  • Customer relationship development
  • Patience and Empathy
  • Transaction Processing

Timeline

Bank Teller

Chase Bank
04.2024 - Current

ASSISTANT MANAGER

Speedy Cash
01.2018 - 05.2023

CREW MEMBER

Chipotle
01.2017 - 06.2017

High School Diploma -

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Emillie De La Torre