Emilly Moura
Goleta,CA
Summary
I work at Guest Service where I do returns, order pickups, drive-ups, organize items that were returned, and attend to any questions/concerns a guest may have. In addition to that, I train new hires at the register and guest service desk.
Overview
3
3
years of professional experience
Work History
Retail Worker
Target
Leominster, MA
07.2021 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Train new hires for the Guest Advocate department
- Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
Education
Bachelor of Science - Environmental Science
University of California, Santa Barbara
Santa Barbara, CA06.2027
High School Diploma -
Francis W. Parker Charter Essential School
Devens, MA06.2023
Skills
- Patience and Empathy
- Reliability and punctuality
Triathlons, running, swimming, traveling, reading
Member of the UCSB Triathlon club team
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Full Professional
Timeline
Retail Worker
Target
07.2021 - Current
Bachelor of Science - Environmental Science
University of California, Santa Barbara
High School Diploma -
Francis W. Parker Charter Essential School