Emilson Rivera
New Brunswick,NJ
Summary
Detail-oriented Assistant Manager offers more than 2+year progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Esquina Latina
New Brunswick, NJ
06.2021 - Current
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Counseled and disciplined staff to address issues promptly and provide constructive feedback.
- Delegated work to staff, setting priorities and goals.
- Coached staff on strategies to enhance performance and improve customer relations.
- Conducted weekly team meetings to discuss performance issues and provide feedback.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Maintained detailed records of sales transactions and daily shift reports.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Bartender
Amf Bowling Centers Inc
North Brunswick, NJ
09.2019 - 05.2021
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Greeted frequent visitors by name and explained new promotions.
- Attended regular training sessions to stay updated on new products or trends.
- Performed opening and closing duties including restocking supplies.
Bartender
Skylark Diner
Edison, NJ
05.2017 - 05.2019
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Collected and organized daily till totals and tips.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Trained new bartenders on drink preparation and upselling techniques.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
Supply Specialist
Army National Gaurd
New York, NY
09.2015 - 09.2018
- Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
- Ensured compliance with relevant regulations related to the procurement of supplies.
- Investigated discrepancies between physical count results and system-generated reports.
- Delivered or routed materials to departments using handtruck, conveyor or sorting bins.
- Kept meticulous records of high-priority units and material readiness of equipment.
- Managed $[400,00]+ in assets.
- Performed regular stock checks to detect any discrepancies or irregularities in inventory levels.
Education
High School Diploma -
Gwen Lizarraga High School
Belize 06-2005
Some College (No Degree) - Homeland Security
Middlesex County College
Edison, NJSkills
- Recruiting and Interviewing
- Customer Relations
- Money Handling
- Employee Engagement
- Staff Training and Development
- Marketing Knowledge
- Strategic Planning
- Negotiation
- Orientation and Training
- Customer Relationship Management (CRM)
- Team Motivation
Languages
Spanish
Professional
Timeline
Assistant Manager
Esquina Latina
06.2021 - Current
Bartender
Amf Bowling Centers Inc
09.2019 - 05.2021
Bartender
Skylark Diner
05.2017 - 05.2019
Supply Specialist
Army National Gaurd
09.2015 - 09.2018
High School Diploma -
Gwen Lizarraga High School
Some College (No Degree) - Homeland Security
Middlesex County College
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