Emily Aguilar
Las Vegas,NV
Summary
Organized Financial Office Specialist with a proven track record in records management and workflow optimization. Demonstrates strong adaptability and problem-solving skills, enhancing operational efficiency and accuracy in financial documentation.
Overview
10
10
years of professional experience
Work History
Financial Office Specialist
Clark County Treasurer's Office
Las Vegas, NV
04.2025 - Current
- Processed and organized financial documents for accurate record-keeping.
- Demonstrated adaptability by quickly learning new software programs and office tools as required, continuously improving skill set.
- Responded to public inquiries, providing clear information regarding tax assessments.
- Collaborated with team members to streamline office procedures and improve workflow.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Back Office Manager
Las Vegas Neurology Center
Las Vegas, NV
02.2023 - 03.2025
- Coordinated training programs for new employees, enhancing onboarding experience and compliance knowledge.
- Developed standard operating procedures to optimize workflow and reduce operational delays.
- Evaluated the performance of back office staff members through regular feedback sessions and annual reviews, identifying areas for growth and development opportunities.
- Spearheaded initiatives to improve customer satisfaction rates by closely monitoring performance metrics and identifying areas for improvement.
Server
Olive Garden
Las Vegas
06.2022 - 11.2023
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Collaborated with kitchen staff to ensure timely food preparation and accurate order delivery.
- Implemented upselling techniques, increasing average check totals through effective communication.
- Maintained cleanliness and organization of dining areas, contributing to a welcoming atmosphere.
Office Assistant
Clark County Elections Department
Las Vegas, NV
01.2022 - 02.2023
- Managed voter registration processes to ensure timely and accurate data entry.
- Assisted in organizing and preparing election materials for distribution to polling locations.
- Coordinated communication between departments to streamline operational workflows and improve efficiency.
- Conducted quality checks on data integrity for voter information, enhancing overall accuracy in electoral databases.
Prior Authorization Specialist
Silver State Neurology
Las Vegas, NV
11.2016 - 07.2019
- Facilitated prior authorization requests by analyzing patient records and insurance policies.
- Coordinated with healthcare providers to gather necessary documentation for approval processes.
- Reviewed and interpreted medical necessity criteria to ensure compliance with payer requirements.
- Enhanced workflow efficiency by streamlining prior authorization procedures across departments.
- Developed training materials for new team members, improving onboarding experience and knowledge retention.
Education
BBA -
Trine University
Angola, INHigh School Diploma -
Northwest Career Technical Academy
Las Vegas, NV05-2017
Skills
- Time management expertise
- Inventory control
- Organizational skills mastery
- Data analysis proficiency
- Problem-solving capacity
- Records management expertise
- Office management
Languages
Spanish
Native or Bilingual
Timeline
Financial Office Specialist
Clark County Treasurer's Office
04.2025 - Current
Back Office Manager
Las Vegas Neurology Center
02.2023 - 03.2025
Server
Olive Garden
06.2022 - 11.2023
Office Assistant
Clark County Elections Department
01.2022 - 02.2023
Prior Authorization Specialist
Silver State Neurology
11.2016 - 07.2019
BBA -
Trine University
High School Diploma -
Northwest Career Technical Academy