Emily Allison
Forest Grove,OR
Summary
Dedicated and compassionate professional with a background in childcare, seeking a customer service position where strong interpersonal skills, effective communication, and a commitment to delivering outstanding service can contribute to enhancing the overall customer experience.
Overview
10
10
years of professional experience
Work History
Lead
Learning Tree
09.2020 - Current
- Establish and maintain positive relationships with parents through regular communication, ensuring transparency and satisfaction
- Develop and implement age-appropriate activities to promote learning, creativity, and social development
- Resolve conflicts and concerns promptly, fostering a supportive environment for both children and parents.
Lead
Children’s Hour Academy
09.2018 - 09.2020
- Use Teaching Strategies Gold to assess development and build plans for growth
- Create engaging programs and activities for various age
- Communicate with parents and keep them apprised on their children’s progress
- Post daily to Shutterfly, daily activities, photos, and text updates
- Problem resolution
- Provide and ensure a safe and fun environment for all children
Site Supervisor/Lead
Vermont Hills Family Life Center
04.2014 - 09.2018
- Responsible for before and after school program management
- Create engaging programs and activities for different age groups
- Manage special needs children to ensure safety and management of their specific needs
- Ensure appropriate staff to child ratios.
Education
AA-In Process - Early Childhood Development
Portland Community College
High School Diploma -
Southridge High School
Beaverton, ORSkills
- Excellent communication and active listening skills
- Strong interpersonal skills with the ability to build rapport with diverse individuals
- Patience and adaptability in handling challenging situations
- Conflict resolution and problem-solving abilities
- Team Leadership
Timeline
Lead
Learning Tree
09.2020 - Current
Lead
Children’s Hour Academy
09.2018 - 09.2020
Site Supervisor/Lead
Vermont Hills Family Life Center
04.2014 - 09.2018
AA-In Process - Early Childhood Development
Portland Community College
High School Diploma -
Southridge High School
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