Manager | Shift Leader | Server
Twisty Treat
Perrysburg, OH
- Promoted from server to shift leader and manager, demonstrating leadership and reliability
- Managed daily operations, including opening/closing procedures and cash reconciliation
- Trained, scheduled, and supported new and existing employees
- Handled customer complaints professionally to ensure positive resolutions
- Oversaw inventory ordering and coordinated emergency supply runs when needed
- Prepared food and ice cream products while maintaining quality and cleanliness standards
- Assisted with hiring decisions and employee onboarding
- Maintained and cleaned ice cream machines and workstations
- Seasonal Employment (March–October) | 6 Years Total