Emily Anker
Austell,GA
Summary
Proven track record in enhancing operational efficiency and customer satisfaction at Thrift Books, demonstrating exceptional adaptability and team collaboration. Skilled in product sorting and quality control, adept at training peers and leading by example to exceed targets. Achieved significant improvements in sorting accuracy and safety compliance, showcasing reliability and excellent communication. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
Work History
Sorter
Thrift Books
07.2021 - Current
- Assessed and sorted books into containers or designated areas according to classification, size, and condition.
- Maintained cleanliness and order of conveyor belt and sorting line areas to reduce safety risks.
- Inspected books for damage or defects before sorting as part of quality control process.
- Followed safety procedures and used protective gear to prevent injury and maintain safe working environment.
- Operated pallet jacks to move large and heavy items for sorting.
- Followed company policies and procedures to produce consistent work results.
- Utilized sorting systems to sort items fast and accurately.
- Trained other workers in inspection and testing procedures.
- Followed safety protocols while handling hazardous materials.
- Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
- Examined products for imperfections and defects.
Grocery Store Cashier and Trasher
Grocery Outlet Bargain Market
07.2020 - 07.2021
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Removed trash, swept, and mopped floors for professional appearance.
- Pleasantly greeted customers and provided prompt and courteous service.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Retrieved items for customers and verified prices.
- Operated cash register to accurately process and record customer payments.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Addressed customer complaints and concerns, providing mutually beneficial solutions.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Collected shopping carts from parking lot and returned to stand to keep lot organized.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
Education
High School Diploma -
Alpine Academy
Sparks, NV06.2021
Skills
- Product Sorting
- Warehouse Safety
- Continuous Improvement
- Excellent Communication
- Adaptability
- Task Prioritization
- Computer Proficiency
- Team Collaboration
- Quality Control
- Grocery bagging skills
- Reliability
- Team Leadership
- Organizational Skills
- Machine Operation
- Customer Engagement
- Cash handling expertise
- Price Checking
- Customer Service
- Health code standards
- Pallet Jack Operation
- Store Cleaning
- Cashier experience
- Heavy Lifting
- Training and mentoring
Timeline
Sorter
Thrift Books
07.2021 - Current
Grocery Store Cashier and Trasher
Grocery Outlet Bargain Market
07.2020 - 07.2021
High School Diploma -
Alpine Academy
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