Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Ayala

Fresno,CA

Summary

Compassionate professional with many years of experience coordinating community programs and allocating resources. Dedicated to excellent patient care through an empathetic approach. Thrives in team-based or independently-motivated settings.

Overview

3
3
years of professional experience

Work History

Program Specialist

Boys and Girls club of Oceanside
Oceanside , CA
03.2023 - 06.2025
  • Leading after-school activities for 20+ children, promoting social-emotional development and academic success.
  • Completing daily duties such as Cleaning room, sweeping, signing out members
  • Ensuring a safe and supportive environment for all members.
  • Talking to parents when there is a need.

Americops Member

Americorps CERC
09.2024 - 04.2025
  • Deploy to California declared emergency operations
  • Front desk Receptionist Duties.
  • Use Microsoft 365 to Complete office duties.
  • Manage social media content and design marketing materials using Canva.

Customer Service Representative

Circle K
07.2024 - 09.2024
  • Maintained cleanliness of facilities, including regular cleaning of bathrooms and floors, to meet health and safety standards.
  • Operated the cash register efficiently, handling cash, credit, and returns accurately.
  • Delivered excellent customer service by assisting customers with purchases and inquiries.
  • Restocked merchandise to maintain inventory levels, and ensure product availability.

Americorps Member

Americorps CERC — ELF
Fresno, CA
09.2023 - 06.2024
  • Deploy to California declared emergency operations.
  • Front desk Receptionist Duties.
  • Complete Office Daily Duties.
  • File Taxes For the underserved community members.
  • Case Manage USDA program.
  • manage social media content and design marketing materials using Canva.

Team Member

Dunkin Donuts
09.2022 - 03.2023
  • Opened and closed the restaurant, ensuring all operational procedures were followed.
  • Maintained cleanliness by sweeping, mopping, and sanitizing surfaces throughout the shift.
  • Took customer orders accurately and efficiently in a fast-paced environment.
  • Operated the drive-thru window and handled cash and electronic payments with precision.

Education

High school diploma -

Exeter union High School
Exeter
06.2019

Skills

  • Problem Solving
  • Communication
  • Answering Phones
  • Computer Skills
  • Social Skills
  • Money Handling
  • Teamwork
  • Leadership
  • Adaptability
  • Case managing
  • Canva
  • Microsoft 365
  • Customer service
  • Event planning
  • Data entry
  • Community building
  • Community Resources Understanding
  • Goal setting
  • Reliability
  • Volunteer management
  • Team building

Timeline

Americops Member

Americorps CERC
09.2024 - 04.2025

Customer Service Representative

Circle K
07.2024 - 09.2024

Americorps Member

Americorps CERC — ELF
09.2023 - 06.2024

Program Specialist

Boys and Girls club of Oceanside
03.2023 - 06.2025

Team Member

Dunkin Donuts
09.2022 - 03.2023

High school diploma -

Exeter union High School
Emily Ayala