Emily Ayers
Fort Myers
Summary
Reliable professional in emergency medical services, recognized for high productivity and efficiency in task completion. Skilled in patient assessment, emergency response procedures, and critical care transport. Excel in communication, problem-solving, and teamwork, ensuring optimal patient care and coordination with healthcare professionals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Manager
3 Pepper Burrito
Estero
11.2024 - Current
- Implemented company policies, addressed coworker inquiries, and instructed new personnel.
- Maintained order and cleanliness of work areas to conform with health codes.
- Made meals in accordance with company standards and requirements.
- Implemented strategic plans to enhance team performance and productivity.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
Crew Member
Moes Southwestern Grill
North Port
02.2022 - 07.2024
- Presented orders to guests within anticipated service times.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked with cross-functional teams to achieve goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Prepared workstations with ingredients and tools to increase efficiency.
Education
Emergency Medical Technicial
Charlotte Technical College
Port Charlotte, FL05-2023
Certified Nursing Assistant
Charlotte Technical College
Port Charlotte, FL05-2022
Some College (No Degree) - Health Sciences
Florida Gulf Coast University
Fort Myers, FLSkills
- Health data analysis
- Patient care
- Medical terminology
- Customer service
- Interpersonal communication
- Team collaboration
- CPR certification
- Basic life support
- Emergency response
- Conflict resolution
- Communication skills
Certification
- Nationally Certified Emergency Medical Technician
- Certified Nursing Assistant
Timeline
Shift Manager
3 Pepper Burrito
11.2024 - Current
Crew Member
Moes Southwestern Grill
02.2022 - 07.2024
Emergency Medical Technicial
Charlotte Technical College
Certified Nursing Assistant
Charlotte Technical College
Some College (No Degree) - Health Sciences
Florida Gulf Coast University