Emily Bazaldua
Donna,TX
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Professional healthcare provider with strong expertise in patient care and support. Skilled in assisting medical staff, managing patient needs, and maintaining healthcare standards. Known for effective teamwork, adaptability, and reliability in fast-paced environments. Proficient in vital signs monitoring, patient mobility assistance, and medical documentation.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Babysitter
Family Members And Freinds
06.2018 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Taught children to organize toys, wash hands, and share by leading by example.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
- Assisted children with homework assignments and special projects across different subjects.
- Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
- Guided school homework and read bedtime stories to support development.
- Promoted healthy habits by preparing nutritious meals and snacks for children daily.
- Ensured proper hygiene among kids under my care by teaching them about personal cleanliness thus promoting good health habits.
Patient Care Technician
Valley Baptist Medical Center
Harlingen, Texas
06.2024 - 12.2024
- Administered point-of-care testing devices to perform blood glucose checks and other diagnostic tests.
- Prepared and maintained patient rooms by ensuring cleanliness, orderliness, and availability of necessary supplies.
- Demonstrated effective communication skills to coordinate with healthcare team and provide compassionate patient support.
- Operated electronic health record systems to efficiently document patient information and manage care plans.
- Utilized vital signs monitoring equipment to measure and record patients' blood pressure, temperature, and heart rate.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Educated patients on self-care techniques and post-discharge instructions, empowering them to take control of their own health maintenance.
- Conducted patient education on treatment procedures and post-discharge care, promoting better health outcomes.
- Delivered compassionate end-of-life care, offering comfort and dignity to patients in their final stages.
- Provided emotional support to patients and families, easing their stress and anxiety during hospital stays.
Education
High School Diploma -
Donna High School
Donna, TX05.2024
Certification - Patient Care Technician
National Healthcareer Association
05.2024
Skills
- Patience and Empathy
- Time Management
- Strong Work Ethic
- Reliability
- Dependability
- Following Directions
- Reliability and punctuality
- Conflict Resolution
- Toddler care experience
- Childcare
- Adaptability and Resilience
- Schedule Management
- Following directions
- Problem-solving
- Active listening
- Data entry
- Problem resolution
- Relationship building
- Conflict resolution
- Customer service
Certification
- CPCT/A - Patient Care Technician/Assistant
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Patient Care Technician
Valley Baptist Medical Center
06.2024 - 12.2024
Babysitter
Family Members And Freinds
06.2018 - Current
High School Diploma -
Donna High School
Certification - Patient Care Technician
National Healthcareer Association