Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Beadle

Battle Creek

Summary

Dynamic professional with extensive experience at Constellis as a Dispatcher, excelling in incident reporting and driver communication. Proven ability to train new hires and enhance team performance through effective coaching. Recognized for implementing quality control measures and maintaining high standards in fast-paced environments. Strong problem-solving skills complement a commitment to exceptional customer service.

Overview

10
10
years of professional experience

Work History

Dispatcher- CTO, and Part Time Supervisor

Constellis
12.2020 - Current
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Directed dispatching, routing, and tracking of GSAfleet vehicles.
  • Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.

Medical Technicion

Reflections Memory Care
11.2017 - 09.2019
  • Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
  • Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
  • Administered medications and performed basic and advanced patient assessments.
  • Maintained patient confidence and protected hospital by keeping information confidential.
  • Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
  • Implemented infection control practices in handling specimens and equipment to provide protection and comply with health and safety protocols.
  • Supervised floor staff

CNA Preceptor

Laurels
10.2014 - 02.2017
  • Trained new employees and set a standard for quality work
  • Facilitated personal hygiene management, feeding and ambulation.
  • Delivered high-quality care to rehabilitation patients in facility.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Documented patient information and care activities in electronic health record.

Education

CNA Certification - Nursing

Kellogg Community College
09-2014

High School Diploma -

Delton
Delton, MI
05-2008

Skills

  • Driver communication
  • Problem-solving
  • Coordinating urgent deliveries
  • Active listening
  • Incident reporting
  • Multitasking and organization
  • Prioritizing calls
  • Customer service
  • Call handling
  • Consistent approach
  • New hire training
  • Worker auditing
  • Creative problem solving
  • Decision-making
  • Documentation and reporting
  • Policy enforcement
  • Staff development
  • Coaching and mentoring
  • Quality control

Timeline

Dispatcher- CTO, and Part Time Supervisor

Constellis
12.2020 - Current

Medical Technicion

Reflections Memory Care
11.2017 - 09.2019

CNA Preceptor

Laurels
10.2014 - 02.2017

CNA Certification - Nursing

Kellogg Community College

High School Diploma -

Delton
Emily Beadle