Jacob Hammonds
Euless
Summary
Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
Work History
Night Time Dispatcher
Energy Transportation
09.2023 - Current
- Directed dispatching, routing, and tracking of fleet vehicles.
- Generated reports to track deliveries and maintain proper records and documentation.
- Scanned in any Relevant documents for recovered Shipments to make sure we had copies on hand.
- Emailed customers and helped resolve any issues drivers were facing at the airlines to ensure we collected the freight or make the customer aware of why said freight was unable to be recovered / delivered.
- If needed would help unload a truck via forklift when short handed or during rush time sensitive scenarios.
- Hunted down freight on dock to either relabel or take pictures of the freight or to advise if it was still on the dock during line haul procedures.
Security Screener
Menzies Aviation
02.2023 - 09.2023
- Would operate the X-Ray unit to check Freight for any items that were prohibited.
- Would use ETD strips and swap freight
- Worked with Canine teams to Check Cargo
- Kept logs of every shipment screened as well as how many alarms and rejections we had.
Opening, Projection Booth and Facilities Manager
Showbiz Cinemas
05.2021 - 02.2023
- Supervised staff of [25+] in day-to-day activities.
- Accounted for building usage and organizational needs when planning maintenance activities.
- Analyzed building control and HVAC system performance and recommended improvements.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Investigated problems and determined appropriate remedies.
- Interviewed, hired, and trained qualified employees.
- Responded to building emergencies and managed repairs.
- Worked on Projectors in Projection Booth and kept up Maintenance on them to ensure a good movie experience for the customers.
- Created the Trailer Play lists that appear before the move begins and ensured a smooth transition from trailer to beginning of the film.
- Opened the Theater for the day and let the staff in, assigned them their jobs and registers as well as helped them open up the build for the ushers and concessionist.
- Ensured the safe was always correct during morning operations.
- Helped any customers that required a manager or needed a manager present for a dispute.
Night Time Dispatcher
Land Air Express Inc.
12.2016 - 04.2021
- Directed dispatching, routing, and tracking of fleet vehicles.
- Generated reports to track deliveries and maintain proper records and documentation.
- Trained new office personal on how to do Data entry as well as accepting drops and creating consols.
- Locked up the building and yard every night.
- Helped manage the freight on dock wether it be loading a truck via forklift or accepting drops on the dock.
- Answered emails with customers on their status Inquiries or if here was any issues involving their freight.
- Helped the CSR's with Data entry and taught data entry to new CSR's.
Education
High School Diploma -
Kingwood HighSchool
Kingwood, TX05-2008
Skills
- Driver communication
- Workflow prioritization
- Coordinating urgent deliveries
- Monitoring field personnel
- Conflict resolution
- Customer service
- Problem-solving
- Time management
- Stress tolerance
- Team collaboration
Timeline
Night Time Dispatcher
Energy Transportation
09.2023 - Current
Security Screener
Menzies Aviation
02.2023 - 09.2023
Opening, Projection Booth and Facilities Manager
Showbiz Cinemas
05.2021 - 02.2023
Night Time Dispatcher
Land Air Express Inc.
12.2016 - 04.2021
High School Diploma -
Kingwood HighSchool
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