Emily Benavidez
Santa Clarita,CA
Summary
Experienced server, hostess, and busser with a proven track record of delivering exceptional service at Lucille's Smokehouse BBQ. Adept at ensuring customer satisfaction, collaborating effectively within a team, and resolving challenges. Known for strong work ethic and adaptability. Made significant contributions to the achievements of Sip City Coffee and Starbucks Coffee Company as a barista, enhancing workflow efficiency and providing training to new staff members.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks Coffee Company
09.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Server, Hostess, Busser
Lucille's Smokehouse BBQ
06.2021 - 08.2024
- Server, Hostess, and Busser with 3 years of experience delivering exceptional service at Lucille's Smokehouse BBQ
- Proven skills in customer satisfaction, teamwork, and problem-solving, paired with a strong work ethic and adaptability
- Greet and seat guests, ensuring efficient table turnover and customer satisfaction
- Deliver exceptional service, enhancing guest experience
- Assist in maintaining cleanliness and organization
- Collaborate with kitchen staff to ensure timely food delivery, improving service speed
- Resolve customer issues promptly
- Eager to learn and adapt quickly, demonstrating strong work ethic and punctuality in all tasks
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Barista
Sip City Coffee
08.2023 - 02.2024
- Prepared high-quality coffee beverages, ensuring consistent taste and presentation
- Collaborated with team to streamline workflow, reducing order wait times
- Maintained cleanliness and organization of work area
- Trained new staff on coffee preparation techniques, contributing to a cohesive and skilled team
Education
GED -
Canyon High School
Santa Clarita, CABachelor of Psychology -
George Fox University
Newberg, OR12-2026
Skills
- Time Management
- Customer Service
- Teamwork
- Problem Solving
- Communication
- Adaptability
- Attention to Detail
- Leadership
- Friendly and outgoing
- Cash Handling
- Team Leadership
Languages
American sign language
Limited Working
Timeline
Barista
Starbucks Coffee Company
09.2024 - Current
Barista
Sip City Coffee
08.2023 - 02.2024
Server, Hostess, Busser
Lucille's Smokehouse BBQ
06.2021 - 08.2024
GED -
Canyon High School
Bachelor of Psychology -
George Fox University
Similar Profiles
Adrianna BrownAdrianna Brown
Barista (Transfer) at Starbucks Coffee CompanyBarista (Transfer) at Starbucks Coffee Company
Haley MartinHaley Martin
Store Manager at Starbucks Coffee CompanyStore Manager at Starbucks Coffee Company
Grace LongGrace Long
Assistant Store Manager at The Starbucks Coffee CompanyAssistant Store Manager at The Starbucks Coffee Company
Hannah JacksonHannah Jackson
Shift Supervisor at Starbucks Coffee CompanyShift Supervisor at Starbucks Coffee Company
John MarshallJohn Marshall
Drug and Alcohol Counselor at Aspire Counseling ServicesDrug and Alcohol Counselor at Aspire Counseling Services