Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
9
9
years of professional experience
Work History
Youth and Families Pastor
Shawnee Church of the Nazarene
02.2022 - Current
Lead teens in small groups and in Wednesday night services
Help with the planning and execution of the Sunday service
Help with planning and execution of church wide events
Manage volunteers
Plan and manage event calendar
Financial Aid Counselor SGCS
Trevecca Nazarene University
03.2020 - 07.2021
Reviewed credit histories from applicants and determined feasibility of granting requested loans
Provided financial aid counseling to enrolled and prospective students.
Identified valuable solutions for customers with credit problems
Educated customers on variety of loan products and available credit options to promote valuable decision-making
Youth & College Intern/Interim
Nashville Grace Church of the Nazarene
01.2017 - 01.2021
Carried out church by planning and leading youth services, writing sermons and working with church leaders
Engaged with teens in small groups and in Wednesday night services
Planned youth events
Intern
Nazarene Compassionate Ministries
01.2018 - 01.2019
Interned at NCM over the summers of 2018 and 2019
Helped with prep for Nazarene Youth Conference 2019
Worked NCM booth at Nazarene Youth Conference 2019
Resident Assistant
Trevecca Nazarene University
01.2017 - 01.2019
Assisted with resolving student conflicts and disputes
Responded to and assisted in the needs of 30 female residents on my floor
Planned and carried out various programs for residents, including social, educational and recreational programs
Managed administrative tasks, including maintenance requests, room change process and incident reports
Participated in meetings and training, including personal and group development
Motivated students to become involved on campus
Sales Associate
Lifeway Christian Bookstore
01.2016 - 01.2019
Educated customers on product and service offerings
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas clean and organized
Recommended optimal merchandise based on customer needs and desires
Education
Masters in Divinity -
Nazarene Theological Seminary
09.2024
BA - Community Development, Religious Studies, Economics
Trevecca Nazarene University
01.2020
Skills
Self-Motivated
Social Media Proficiency
Creative Thinker
Time Management
Administrative Support
Marketing and Sales
Customer Service
Data Entry
Microsoft Office Suite
Accomplishments
Greathouse Scholarship Recipient - full ride to NTS to pursue an MDiv
2nd year Local Ministers License
Second Mile Award for Youth Ministries 2020
Trevecca Dean's List Fall 2016 - Spring 2020
Member of National Society of Leadership and Success
Personal Information
Age: 25
Marital Status: Married
Personallinks
Https://www.facebook.com/emily.bentley.90
Https://www.instagram.com/godsgirlem/
Https://www.youtube.com/watch?v=2n8OEdRNfeI
References
Rev Dr. Chuck Sunberg, Co-Lead Pastor at Shawnee Church of the Nazarene, 816-442-3748
Rev Cara Sunberg Shonamon, Co-Lead Pastor at Shawnee Church of the Nazarene, 816-363-9435
Rev Jonathan Trees, Lead Pastor at Grace Church of the Nazarene, jonathantrees@gmail.com, 863-899-5461
Rev Dr. Mike Jackson, Professor of Religion at Trevecca Nazarene University, mjackson@trevecca.edu, 904-477-3286
Marcus Lackey, Director Financial Aid for Graduate Studies, mlackey@trevecca.edu
Hobbies and Interests
Working out
Rock climbing
Kayaking
Hiking
Painting
Reading
Drinking coffee
Playing board games
Watching the Atlanta Braves
Timeline
Youth and Families Pastor
Shawnee Church of the Nazarene
02.2022 - Current
Financial Aid Counselor SGCS
Trevecca Nazarene University
03.2020 - 07.2021
Intern
Nazarene Compassionate Ministries
01.2018 - 01.2019
Youth & College Intern/Interim
Nashville Grace Church of the Nazarene
01.2017 - 01.2021
Resident Assistant
Trevecca Nazarene University
01.2017 - 01.2019
Sales Associate
Lifeway Christian Bookstore
01.2016 - 01.2019
Masters in Divinity -
Nazarene Theological Seminary
BA - Community Development, Religious Studies, Economics
Trevecca Nazarene University
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