Emily Bernal
Medical Assistant
Orem,UT
Overview
4
4
years of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
Sales Associate
Carters
Orem, UT
02.2019 - 03.2022
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Provided positive first impressions to welcome existing, new and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Customer Service
Chick Fil A
Orem, UT
01.2018 - 02.2019
- Met customer call guidelines for service levels, handle time and productivity.
- Provided onboarding and guidance to other sales representatives to meet sales goals while growing opportunities for Chick Fil A business.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Responded proactively and positively to rapid change.
- Sought ways to improve processes and services provided.
Party Assistant
Zurchers
Orem, UT
08.2017 - 10.2017
- Presented information regarding game room rules and regulations to participants in easily understood terms, maximizing safety, security and customer enjoyment.
- Cleaned equipment and areas of amusement park, cruise ship or other recreational facility.
- Interacted with patrons and encouraged sampling of unfamiliar games to increase revenue.
- Maintained excellent attendance record, consistently arriving to work on time.
Education
High School Diploma -
Mountain View High School
Orem 08.2017 - 05.2021
Medical Assistant - Medical
Mountain Land Technical College
Provo 07.2020 - 05.2022
Pre-Nursing - Pre-Nursing
Utah Valley University
Orem, UT 08.2021 - Current
Timeline
Pre-Nursing - Pre-Nursing
Utah Valley University
08.2021 - Current
Medical Assistant - Medical
Mountain Land Technical College
07.2020 - 05.2022
Sales Associate
Carters
02.2019 - 03.2022
Customer Service
Chick Fil A
01.2018 - 02.2019
Party Assistant
Zurchers
08.2017 - 10.2017
High School Diploma -
Mountain View High School
08.2017 - 05.2021