Emily Blethen
Server
Granbury
Summary
Dynamic professional with a strong work ethic and expertise in hospitality service, honed at Chili's Bar and Grill. Proven ability to manage high-pressure situations while ensuring exceptional guest experiences. Skilled in decision-making and call management, with a commitment to maintaining safety and efficiency in all operations.
Overview
7
7
years of professional experience
Work History
Server/Head Food Runner
Chili's Bar and Grill
06.2025 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Dispatcher
Silver Creek Materials
06.2023 - 06.2025
- Directed dispatching, routing, and tracking of 10 fleet vehicles.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
Telecommunicator
Parker County Sheriffs Office
06.2019 - 06.2023
- Participated in continuous training programs, staying informed on latest emergency response protocols.
- Provided compassionate assistance to distressed callers while maintaining composure under challenging circumstances.
- Maintained up-to-date knowledge of local geography and landmarks, aiding in swift emergency response.
- Enhanced emergency response times by efficiently gathering and disseminating critical information to first responders.
- Maintained accurate records of all incoming calls, ensuring thorough documentation for future reference and analysis.
- Updated emergency contact databases, ensuring accurate and quick access to vital information during emergencies.
Education
High School Diploma -
STARS Academy
Granbury, TX 05.2001 -
Associate of Science - Psychology
Weatherford College
Weatherford, Texas, TX 05.2001 -
Skills
Strong work ethic
Safe food handling
Hospitality service expertise
Memory retention
Decision-making
Call management
Critical thinking
Active listening
Works Well Under Pressure
Timeline
Server/Head Food Runner
Chili's Bar and Grill
06.2025 - Current
Dispatcher
Silver Creek Materials
06.2023 - 06.2025
Telecommunicator
Parker County Sheriffs Office
06.2019 - 06.2023
High School Diploma -
STARS Academy
05.2001 -
Associate of Science - Psychology
Weatherford College
05.2001 -