Emily Bobalek
Midland,MI
Summary
Diligent professional with a solid background in medical administration and property management. Proven ability to handle high volumes of inquiries while maintaining patient confidentiality and fostering client relationships that drive lease renewals.
Overview
13
13
years of professional experience
Work History
Stay at home mother
Home
, USA
02.2014 - Current
- Organized educational and recreational activities to enhance children's development.
- Oversaw children's homework and learning projects, promoting academic success.
- Coordinated daily schedules and activities for children, ensuring balanced routines.
- Cultivated a positive home environment through conflict resolution and support.
- Facilitated communication between family members to strengthen relationships.
Medical Receptionist
MidMichigan Obstetrics and Gynecology
Midland, USA
08.2023 - 08.2024
- Handled high call volumes, routing calls to appropriate departments while providing courteous and professional service.
- Updated patient insurance, demographic, and health history to ensure accuracy and compliance.
- Coordinated specialist referrals for patients needing additional care, streamlining transfer of medical records.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Property Manager
Royston Rentals
Charlotte, USA
12.2019 - 07.2020
- Managed lease agreements from contract signing to termination, ensuring compliance with local regulations and safeguarding interests of landlords and tenants.
- Cultivated client relationships through exceptional customer service, leading to higher lease renewal rates.
- Maintained accurate records of payments and expenses, producing weekly, monthly, and yearly financial summaries.
Education
Medical insurance BILLING AND OFFICE Administration -
Ross Online Medical College
Online10-2023
Some College (No Degree) - Culinary Arts
Washtenaw Community College
Ann Arbor, MI08-2014
High School Diploma -
Dow High School
Midland, MI05-2011
Skills
- Office Administration
- Phone etiquette
- Referrals
- Proper Documentation
- HIPAA Compliance
- Medical Terminology
- Problem Resolution
- Customer Relations
- Record Keeping
- Microsoft Office
Timeline
Medical Receptionist
MidMichigan Obstetrics and Gynecology
08.2023 - 08.2024
Property Manager
Royston Rentals
12.2019 - 07.2020
Stay at home mother
Home
02.2014 - Current
Medical insurance BILLING AND OFFICE Administration -
Ross Online Medical College
Some College (No Degree) - Culinary Arts
Washtenaw Community College
High School Diploma -
Dow High School