Summary
Overview
Work History
Education
Skills
Timeline
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Emily Bogart

Westwood,KS

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

Volunteer 2022-present

Imagine Furever Dog Ranch
  • Imagine Furever Dog Ranch is very near to my heart. I volunteer my time to spend with elderly dogs that do not have homes.
  • Grooming
  • Take dogs on walks
  • Feed
  • Clean Kennels
  • Give and receive lots of hugs.

Customer Service Associate

Andy's Frozen Custard
05.2023 - Current
    • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
    • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
    • Offer assistance to customers, paying attention to special needs or wants.
    • Informed customers about special promotions and provided detailed information for various products.
    • Provided customer feedback to management and identified areas of improvement for products and services.
    • Exhibited high energy and professionalism when dealing with clients and staff.
    • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.

Gift Wrapper (Seasonal Position)

Velvet Creme Popcorn
10.2022 - 01.2023
    • Measured boxes and packages to determine correct sizes of wrapping paper that would be used.
    • Provided high level of service to all customers by employing effective communication and active listening skills.
    • Secured items for storage or shipment.
    • Sealed containers and packages with glue, tape or other materials.
    • Sorted and stacked finished items.
    • Utilized adhesive labels and other materials to package items.
    • Counted items to verify accuracy of orders.
    • Labeled containers, container tags or products.
    • Placed items into bags, boxes or other containers.

Kennel Attendant

Sydney's Pet Resort & Spa
09.2020 - 06.2021
  • Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Provided top-notch customer service to every customer and exceptional care to animals.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Maintained animal health and wellbeing by brushing coat, trimming nails, cleaning ears, and providing other types of basic care.
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.

Education

Associate of Arts - Psychology

Johnson County Community College
Overland Park, KS

High School Diploma -

Shawnee Mission West High School
Overland Park, KS
05.2021

Skills

  • Highly dependable
  • Fast Learner
  • Attention to details
  • Enjoy working with teams
  • Courteous and respectful to staff and customers
  • Retail store support
  • Professional telephone demeanor
  • Order fulfillment

Timeline

Customer Service Associate

Andy's Frozen Custard
05.2023 - Current

Gift Wrapper (Seasonal Position)

Velvet Creme Popcorn
10.2022 - 01.2023

Kennel Attendant

Sydney's Pet Resort & Spa
09.2020 - 06.2021

Volunteer 2022-present

Imagine Furever Dog Ranch

Associate of Arts - Psychology

Johnson County Community College

High School Diploma -

Shawnee Mission West High School

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Emily Bogart