Emily Bogart
Westwood,KS
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Volunteer 2022-present
Imagine Furever Dog Ranch
Shawnee, KS
- Imagine Furever Dog Ranch is very near to my heart. I volunteer my time to spend with elderly dogs that do not have homes.
- Grooming
- Take dogs on walks
- Feed
- Clean Kennels
- Give and receive lots of hugs.
Customer Service Associate
Andy's Frozen Custard
Kansas City, MO
05.2023 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offer assistance to customers, paying attention to special needs or wants.
- Informed customers about special promotions and provided detailed information for various products.
- Provided customer feedback to management and identified areas of improvement for products and services.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Gift Wrapper (Seasonal Position)
Velvet Creme Popcorn
Westwood, KS
10.2022 - 01.2023
- Measured boxes and packages to determine correct sizes of wrapping paper that would be used.
- Provided high level of service to all customers by employing effective communication and active listening skills.
- Secured items for storage or shipment.
- Sealed containers and packages with glue, tape or other materials.
- Sorted and stacked finished items.
- Utilized adhesive labels and other materials to package items.
- Counted items to verify accuracy of orders.
- Labeled containers, container tags or products.
- Placed items into bags, boxes or other containers.
Kennel Attendant
Sydney's Pet Resort & Spa
Overland Park, KS
09.2020 - 06.2021
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Provided top-notch customer service to every customer and exceptional care to animals.
- Kept animals clean and free of contaminants to promote optimal health.
- Maintained animal health and wellbeing by brushing coat, trimming nails, cleaning ears, and providing other types of basic care.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Education
Associate of Arts - Psychology
Johnson County Community College
Overland Park, KSHigh School Diploma -
Shawnee Mission West High School
Overland Park, KS05.2021
Skills
- Highly dependable
- Fast Learner
- Attention to details
- Enjoy working with teams
- Courteous and respectful to staff and customers
- Retail store support
- Professional telephone demeanor
- Order fulfillment
Timeline
Customer Service Associate
Andy's Frozen Custard
05.2023 - Current
Gift Wrapper (Seasonal Position)
Velvet Creme Popcorn
10.2022 - 01.2023
Kennel Attendant
Sydney's Pet Resort & Spa
09.2020 - 06.2021
Volunteer 2022-present
Imagine Furever Dog Ranch
Associate of Arts - Psychology
Johnson County Community College
High School Diploma -
Shawnee Mission West High School