Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Bongo

West Caldwell

Summary

Dynamic Professional with a strong work ethic and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

4
4
years of professional experience

Work History

Birthday Party Host/Head of Redemption Counter

Monster Mini Golf
05.2024 - Current
  • Ensured a memorable event for clients by creating personalized and themed party environments and schedules.
  • Enhanced guest experiences by organizing and executing engaging birthday party activities.
  • Maintained high standards of cleanliness and safety within the party area, contributing to positive client reviews and recommendations.
  • Reset party rooms between events by collecting trash, wiping down surfaces and sweeping floor.
  • Protected young guests by monitoring activities and maintaining strong perimeter for activities.
  • Utilized excellent time management skills to ensure smooth transitions between activities, maintaining a lively pace throughout the entire party duration.
  • Prepared and served food and drinks to guests, meeting hygiene and safety standards.

Birthday Party Host/Gymnastics Coach

Diamond Gymnastics
01.2023 - Current
  • Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
  • Supervised children's activities, maintaining happiness, safety and well-being.
  • Resolved conflict to maintain fun, positive and safe event environments.
  • Educated guests on rules and policies to deliver safe, enjoyable experiences.
  • Led creative games and activities to engage and entertain guests during events.
  • Managed event schedules effectively, ensuring timely execution of activities and smooth transitions between segments.
  • Decorated and set tables in accordance with party themes and age groups.
  • Directed guests to correct areas for eating, dancing, and other services.
  • Promoted a safe environment by enforcing rules and regulations consistently during events.
  • Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.

Restaurant Hostess

Horseneck Tavern
10.2021 - 10.2023
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Volleyball Coach

West Caldwell Recreation Department
08.2021 - 04.2023
  • Provided guidance and mentorship to middle school volleyball athletes to help reach full potential.
  • Collaborated with fellow coaches to share best practices, leading to overall program improvement.
  • Established a supportive environment that encouraged growth, accountability, sportsmanship among players.
  • Created positive and encouraging environment to motivate athletes to give best efforts.
  • Expanded community outreach with youth volleyball clinics, increasing youth participation in the sport.
  • Ensured athlete safety during practices and competitions by following proper protocols and guidelines.
  • Stretched, warmed up, and completed conditioning exercises properly to reduce injuries.

Education

Bachelor of Science - Biology, Pre-Med

Northeastern University
Boston, MA
05-2028

James Caldwell High School
West Caldwell, NJ
06-2024

Skills

  • Strong organizational skills
  • Time management expertise
  • Effective delegation
  • Cleanliness maintenance
  • Child safety awareness
  • Conflict resolution
  • Inclusive environment creation
  • Teamwork and collaboration
  • Attention to detail
  • Effective multitasking
  • Engaging personality
  • Adaptable nature
  • Strong work ethic
  • Reliability

Timeline

Birthday Party Host/Head of Redemption Counter

Monster Mini Golf
05.2024 - Current

Birthday Party Host/Gymnastics Coach

Diamond Gymnastics
01.2023 - Current

Restaurant Hostess

Horseneck Tavern
10.2021 - 10.2023

Volleyball Coach

West Caldwell Recreation Department
08.2021 - 04.2023

Bachelor of Science - Biology, Pre-Med

Northeastern University

James Caldwell High School

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