Emily Booker
Abington,MA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
3
3
years of professional experience
Work History
Library Student Assistant
WPI George C Gordon Library
08.2022 - Current
- Checked out and checked in items using library computer system.
- Organized returned books and materials and assisted with shelving.
- Aided patrons with use and access to technology, resources and materials.
- Assisted library staff with clerical duties to help lighten workload.
- Answered general questions in person, by phone and over email.
- Monitored patrons at library entrances and public areas and enforced library policies to maintain peaceful atmosphere.
- Accessed library catalog to review ownership and circulation status.
- Utilized computer databases to locate library materials.
Cashier/Customer Service Representative
Trucchi's Supermarkets
05.2020 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
Steward
Yellowstone Club
06.2023 - 08.2023
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
- Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.
- Followed company safety and security policies and procedures when reporting maintenance needs and unsafe work conditions.
- Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
- Promoted accident prevention through proper and acceptable levels of sanitation and cleanliness of kitchen.
Education
No Degree - Psychological Science
Worcester Polytechnic Institute
Worcester, MA06.2026
High School Diploma -
Cardinal Spellman High School
Brockton, MA05.2022
Skills
- Database Systems
- Book Shelving Procedures
- Library Resources
- Library Computer System
- Merchandise Sales
- Customer Inquiries
- Client Support
- Product Knowledge
- Time Management Skills
- Cash Drawer Management
Affiliations
- Alpha Phi Women's Fraternity
- Alpha Phi Foundation
Timeline
Steward
Yellowstone Club
06.2023 - 08.2023
Library Student Assistant
WPI George C Gordon Library
08.2022 - Current
Cashier/Customer Service Representative
Trucchi's Supermarkets
05.2020 - Current
No Degree - Psychological Science
Worcester Polytechnic Institute
High School Diploma -
Cardinal Spellman High School
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