Emily Boyer
Dothan,AL
Summary
Dynamic and personable. I excelled at Blue Plate South by mastering customer service and multitasking, and ensuring top-notch dining experiences. My ability to solve complex problems and lead team collaboration enhanced service standards and guest satisfaction. Notably, I improved new hire training efficiency, showcasing my strong decision-making and payment processing skills. I also played a key role in mentoring new staff, and showcasing my strong team collaboration skills. My goal is to finish my schooling in the medical field. I studied Health Science, where I received my PCT certification in high school, graduating in the top 10% of the 2022 class at Dothan High School. I am planning on continuing my education at wallace next semester.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Waitress
Blue Plate South
07.2021 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Assisted new hires in acclimating to the workplace by providing support, encouragement, and guidance throughout their training period.
- Evaluated trainees'' progress and provided constructive feedback for improvement during regular check-ins and performance reviews.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Education
No Degree - Nursing
Troy University
Troy, AL06-2026
Skills
- Customer service
- Strong multitasking
- Complex Problem-solving
- Team collaboration
- Attention to detail
- Decision-making
Certification
- Patient Care Technician Certification (PCT) - National Healthcareer Association.
Timeline
Waitress
Blue Plate South
07.2021 - Current
- Patient Care Technician Certification (PCT) - National Healthcareer Association.
No Degree - Nursing
Troy University
Similar Profiles
Rigyal NamgyalRigyal Namgyal
Caterer at Blue Plate CateringCaterer at Blue Plate Catering
Jessica ReesJessica Rees
Server at Blue PlateServer at Blue Plate
Phillip FosterPhillip Foster
General Manager at Blue Plate Restaurant CompanyGeneral Manager at Blue Plate Restaurant Company