Emily Brandner
Austin,Texas
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Insurance Agent
Bankers Life Insurance
Austin, Texas
01.2025 - Current
- Developed and implemented comprehensive insurance plans for clients according to their individual needs.
- Educated customers on the importance of maintaining adequate insurance coverage.
- Participated in training sessions to enhance product knowledge and sales techniques.
- Assisted clients in identifying appropriate insurance products for their needs.
- Developed relationships with new clients through cold calling and referrals from existing customers.
- Assisted clients in understanding retirement plan options and benefits.
- Collaborated with financial advisors to tailor retirement strategies for clients.
Assistant Manager
Nina Berenato Jewelry
Austin, Texas
03.2024 - 01.2025
- Assisted in managing daily operations and ensuring team productivity.
- Reviewed completed work to verify consistency, quality, and conformance.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Coordinated with other departments to ensure smooth flow of operations.
- Supported inventory management by tracking stock levels and ordering supplies.
- Assisted in planning and executing various in-store and off-site events, ensuring smooth operations.
Travel Patient Services Representative
Austin Retina Associates
Round Rock, Texas
03.2023 - 03.2024
- Checked-in patients for scheduled appointments by verifying demographic information, updating as needed, collecting co-payments, verifying insurance coverage.
- Maintained confidentiality of all patient information according to HIPAA regulations.
- Managed patient inquiries and scheduled appointments efficiently.
- Coordinated with medical staff to ensure proper patient care was provided in a timely manner.
- Scheduled follow-up visits as needed based on physician instructions.
- Performed administrative duties such as filing, faxing, photocopying.
Education
Business Administration
Central Texas College
Killeen, TXHigh School Diploma -
Killeen High School
Killeen, TXSkills
- Customer relationship management
- Team leadership
- Administrative functions
- Interpersonal communication
- Relationship building
- Effective communication
- Adaptability and flexibility
- Attention to detail
- Insurance product knowledge
- Sales operations
Certification
- Licensed Life and Health Insurance agent through the state of Texas as of February 2024.
References
- Elrik Stowers (818) 331-6323
- Samara Alsaffar (832) 516-2758
- Cory Vargas (512) 992-5343
- Lori Ann (254) 702-1631
Timeline
Insurance Agent
Bankers Life Insurance
01.2025 - Current
Assistant Manager
Nina Berenato Jewelry
03.2024 - 01.2025
Travel Patient Services Representative
Austin Retina Associates
03.2023 - 03.2024
Business Administration
Central Texas College
High School Diploma -
Killeen High School
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