Emily Brooks
Columbus,GA
Summary
Motivated and dependable professional with strong leadership, customer service, and operations experience. Skilled in team leadership, inventory management, and client communication. Known for maintaining high standards, problem solving and delivering excellent customer experiences.
Overview
13
13
years of professional experience
Work History
Waste Technician
Perfect Every Time Waste Removal Service, LLC
Columbus, GA
11.2025 - Current
- Perform residential yard cleanup and waste removal services.
- Communicate with customers daily to understand needs and ensure satisfaction.
- Remove debris, leaves, and yard waste while maintaining clean outdoor spaces.
- Work independently while maintaining professional client relationships.
Bather/Kennel Technician
Wags To Riches Pet Grooming
Columbus, GA
05.2024 - 11.2025
- Bathed pets, ensuring adherence to safety and hygiene protocols for health and well-being.
- Maintained cleanliness of grooming areas and equipment to support safe and effective grooming practices.
- Assisted pet owners with care instructions and grooming information to enhance pet health and owner satisfaction.
- Supported grooming staff with nail trimming, drying and brushing during peak hours.
- Safely handled pets of various breeds and temperaments.
Operations Manager/Visual Merchandising Lead
Dick's Sporting Goods, Inc
Columbus, GA
01.2017 - 01.2023
- Oversaw daily store operations and ensured efficient work flow.
- Developed visual merchandising strategies to improve product presentation and sales.
- Collaborated with team members to optimize sales floor layout and presentation.
- Trained and mentored employees to ensure the delivery of strong customer service.
- Collaborated with leadership to implement store marketing initiatives.
Lead Care Associate
Lilypad Learning Center
Columbus, GA
01.2013 - 01.2016
- Supervised children while ensuring safety and fostering a positive learning environment.
- Organized educational activities to support developmental learning goals.
- Worked with staff to implement structured educational programs.
- Collaborated with parents to identify and address children's needs and track progress.
Education
High School Diploma -
Hardaway High Schools
Columbus, GA05-2011
Skills
- Operations management
- Inventory management
- Loss prevention
- Customer service
- Customer communication
- Problem solving
- Team leadership
- Training and mentoring
- Team collaboration
- Attention to detail
- Visual merchandising
Timeline
Waste Technician
Perfect Every Time Waste Removal Service, LLC
11.2025 - Current
Bather/Kennel Technician
Wags To Riches Pet Grooming
05.2024 - 11.2025
Operations Manager/Visual Merchandising Lead
Dick's Sporting Goods, Inc
01.2017 - 01.2023
Lead Care Associate
Lilypad Learning Center
01.2013 - 01.2016
High School Diploma -
Hardaway High Schools