I have a passion for cooking, spending time in nature and spoiling my two beloved cats
Emily Brough
Newtown,PA
Summary
- Motivated and friendly professional, with several years of customer service experience, seeking a position at a veterinary hospital. Known for excellent communication, organization, and multitasking skills, with a passion for working with people and animals. Eager to contribute to a compassionate, fast-paced environment while providing top-notch support to staff and clients.
Overview
21
21
years of professional experience
Work History
Retail Sales Associate
Bunn’s Natural Foods
01.2024 - Current
- Great customers and help with product questions, selections, and purchases.
- Accurately process shipments, and restock merchandise as needed.
- Develop strong relationships with repeat clients, leading to increased loyalty and return visits.
- Enhance store appearance and shopping experience with meticulous shelf organization and cleanliness.
- Listen to customer needs and desires to identify and recommend optimal products.
- Perform cash, card, and check transactions to complete customer purchases.
- Handle returns and exchanges professionally, resolving customer issues while adhering to company policies.
Retail Store Manager
The Natural Foods Store
06.2004 - 12.2023
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Managed store organization, maintenance, and purchasing functions
- Handled customer inquiries and complaints with professionalism, ensuring a positive experience and fostering a long-term relationships
- Delivered exceptional customer service by greeting and assisting customers assessing their needs and offering personalized suggestions
- Developed strong communication skills through constant interaction with customers and team members, resolving issues and ensuring satisfaction
- Organized store operations, including inventory management, stock orders and maintaining a clean and welcoming environment for customers
- Trained and mentored, new employees, providing guidance on store policies, customer service standards, and effective communication techniques
Education
Cosmetology License -
Levittown Beauty Academy
Levittown, PAHigh School Diploma -
Notre Dame High School
Lawrence Township, NJSkills
- Exceptional customer service and communication skills
- Empathy and compassion
- Strong multitasking and time management abilities
- Quick learner with attention to detail
- Problem-solving
- Teamwork and collaboration
Interests
Timeline
Retail Sales Associate
Bunn’s Natural Foods
01.2024 - Current
Retail Store Manager
The Natural Foods Store
06.2004 - 12.2023
Cosmetology License -
Levittown Beauty Academy
High School Diploma -
Notre Dame High School
Similar Profiles
Lydia GathairuLydia Gathairu
Staff Accountant Finance at United Natural Foods (Tony’s Fine Foods, Inc.)Staff Accountant Finance at United Natural Foods (Tony’s Fine Foods, Inc.)
FERNANDO POLFERNANDO POL
Millwright Apprentice (Maintenance) at Protenergy Natural Foods Corp (Treehouse Foods)Millwright Apprentice (Maintenance) at Protenergy Natural Foods Corp (Treehouse Foods)
Matt HallMatt Hall
Warehouse Supervisor at Natural Choice FoodsWarehouse Supervisor at Natural Choice Foods
Gary TomlinsonGary Tomlinson
Owner at Tomlinson Construction ServicesOwner at Tomlinson Construction Services
Julia LimJulia Lim
Catering Attendant at Boston CollegeCatering Attendant at Boston College