Emily Brown
Chambersburg,PA
Summary
Dedicated and compassionate recent Medical Assistant graduate seeking an entry-level position where I can apply my clinical training, administrative skills, and commitment to patient care. Eager to contribute to a healthcare team by providing efficient support to providers and ensuring a positive patient experience while continuing to grow my skills in a professional medical setting.
Overview
13
13
years of professional experience
Work History
Medical Records Technician
Keystone Health
07.2017 - Current
- Organized and maintained patient medical records using electronic health record (EHR) systems.
- Assisted in updating and retrieving patient information for healthcare providers.
- Ensured compliance with privacy regulations and confidentiality standards in handling records.
- Collaborated with clinical staff to verify accuracy of medical documentation.
- Responded to requests for information from patients and healthcare professionals efficiently.
- Demonstrated strong attention to detail while cross-referencing medical records for completeness and consistency, identifying potential errors and facilitating prompt resolution.
- Kept accurate log of requests for medical information and records.
- Streamlined daily workflow by organizing files, scanning documents, and maintaining electronic database systems.
- Developed strong working relationships with physicians, nurses, and other healthcare professionals to ensure accurate recordkeeping practices were upheld consistently across all departments.
Front Desk Receptionist
Keystone Health
03.2013 - 07.2017
- Managed front desk operations, ensuring smooth check-in and check-out processes.
- Trained new reception staff on procedures and customer service best practices.
- Implemented process improvements that enhanced front desk efficiency and organization.
- Collaborated with various departments to streamline communication.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Developed strong working relationships with team members, fostering a positive work environment.
Education
Associate of Science - Medical Assistant
NIMAA
Denver, CO10-2025
Associate of Science - Legal Studies
Bryant And Stratton College
Parma, OH01-2001
Skills
- Vital signs measurement (blood pressure, temperature, pulse, respiration)
- Phlebotomy (drawing blood)
- EKG/ECG administration
- Specimen collection and processing
- Assisting with minor procedures
- Sterilization and infection control
- Patient preparation and examination assistance
- Wound care and dressing changes
- Administering injections and immunizations
- Reliable team player
- CPR
Timeline
Medical Records Technician
Keystone Health
07.2017 - Current
Front Desk Receptionist
Keystone Health
03.2013 - 07.2017
Associate of Science - Medical Assistant
NIMAA
Associate of Science - Legal Studies
Bryant And Stratton College
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