Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Front of House Employee
Bagels And Beyond Express
Manahawkin, NJ
04.2021 - Current
Greeted customers and provided friendly customer service.
Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
Answered phone calls, took reservations, and answered inquiries.
Resolved any customer complaints or issues promptly with professionalism.
Performed opening and closing duties such as counting money, organizing supplies.
Assisted with training new front of house employees on procedures and policies.
Enforced safety protocols within the restaurant environment at all times.
Tracked inventory levels of necessary supplies such as utensils, straws, napkins.
Adhered to all health code regulations when handling food items or beverages.
Front of House Employee
Chick-fil-A
Manahawkin, NJ
09.2022 - 06.2023
Processed payments using cash registers or POS systems accurately and efficiently.
Answered phone calls, took reservations, and answered inquiries.
Explained menu items, took orders and delivered food courses according to instruction.
Resolved any customer complaints or issues promptly with professionalism.
Welcomed each patron warmly, opened door and engaged guests to learn how to best serve needs.
Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
Stored food in designated areas following wrapping, dating, food safety and rotation procedures.