Emily Burlingham

• Lead class of ~14 individuals through a intensive strength-training/Pilates based workout.
• Program each class - requires in-depth knowledge of the human movement system and physiology.
• Have developed close relationships with clients and secured a very strong following, helping to build a tight knit community.

Supported team of ~25 with the goal of client partnership renewals and client engagement through the following:

• Onboarded all new clients as their first point of contact and support during the the transition from sales to account management.
• Facilitated client engagement and partnership renewals by scheduling conversations and building relevant presentation decks to support these calls.
• Database support for clients and internal Salesforce report building
• Audited expenses for invoice collection
• Redacted reports
• Organized Inter-company team events and incentives

• Managed operations from initial contact with clients, to payment collection at an organization that performed required Home Energy Efficiency Assessments for new homes
• Managed the field employees performing the Home Energy Assessments.