Emily Burns
Eugene,OR
Summary
Experienced professional with 15+ years in customer and human services. Eager to contribute refined skills to a dynamic, collaborative customer service environment, driving positive outcomes with a strategic, solutions-oriented approach.
Overview
16
16
years of professional experience
Work History
MENTAL HEALTH COURT LIASON
EUGENE MUNICIPAL COURT
Eugene, OR
10.2019 - 06.2023
- Executed treatment plans for Mental Health Court diversion program clients, collaborating with legal professionals and community providers
- Served as the mental health court liaison at Eugene Municipal Court, overseeing mental health supports and referrals during the 6-month diversion program.
- Organized documents for submission to the court, ensuring accuracy of all information provided.
- Attended judicial proceedings as needed to provide assistance or take notes during testimony.
RECOVERY SPECIALIST SPECIALIST
LAUREL HILL CENTER
Eugene, OR
09.2019 - 06.2023
- Carried a case load of 35+ clients and provided case management, skill building, crisis intervention, conducted assessments and screenings while implementing treatment plan goals
- Assisted in implementing programs to improve patient retention and patient success in treatment.
- Referred patients for community support outside of treatment and medical providers.
COUNSELING INTERN
LEWIS & CLARK COMMUITY COUNSELING CENTER
Portland, OR
01.2017 - 06.2018
- Former Counseling Intern with a client-centered and trauma-informed approach
- Provided empathetic support, conducted assessments, and facilitated therapeutic interventions in a safe and empowering environment
- Assisted in the development of individualized service plans based on the specific needs of each client.
Research Assistant
Dr. Harry Dudley
Portland , OR
01.2016 - 01.2017
- Neuropsychological Research Assistant Intern with a strong academic background and hands-on experience in supporting research projects focused on cognitive functions, brain-behavior relationships, and psychological assessments
- Proficient in data collection, analysis, and literature reviews.
- Gathered data from various sources, including online databases, libraries, and interviews with experts.
Lead Barista
The human bean
09.2007 - 12.2018
- A proficiency in crafting and serving high-quality beverages, maintaining a clean and organized workspace, and ensuring exceptional customer satisfaction in a fast-paced environment.
Education
Bachelor of Arts - Clinical Psychology
Portland State University
Portland, OR01.2015
High School Diploma -
North Medford High School
Medford06-2007
Skills
- Clinical documentation, treatment planning, scheduling, case conceptualization, mental health assessments, cultural competency training, CPI (Crisis Prevention Institute) and trauma-informed interventions, DBT & CBT Skills, proficiency in PowerPoint, Excel, and word processing, electronic health records documentation, HIPAA compliance, group facilitation, exceptional customer service, interpersonal and communication skills, empathetic client interactions, collaborative team mindset, conflict resolution, and problem-solving abilities
Personal Information
Emily BUrns, Eaburns1228@gmail.com, 541-601-5133
Volunteer Experience Or Leadership
- Laurel Hill Center Safety Committee, 01/2021, 06/2023
- Lewis and Clark Student Health Advisory Board, 01/2017, 01/2018
- Living Yoga Trauma Informed Yoga Instructor, 01/2017, 03/2018
Affiliations
I love outdoor adventures with my dog, finding solace in wellness activities like reading and cooking. Sharing well-prepared meals with loved ones brings me joy, and spending quality time with friends and family is at the heart of my priorities.
References
References available upon request.
Timeline
MENTAL HEALTH COURT LIASON
EUGENE MUNICIPAL COURT
10.2019 - 06.2023
RECOVERY SPECIALIST SPECIALIST
LAUREL HILL CENTER
09.2019 - 06.2023
COUNSELING INTERN
LEWIS & CLARK COMMUITY COUNSELING CENTER
01.2017 - 06.2018
Research Assistant
Dr. Harry Dudley
01.2016 - 01.2017
Lead Barista
The human bean
09.2007 - 12.2018
Bachelor of Arts - Clinical Psychology
Portland State University
High School Diploma -
North Medford High School
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