Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Burris

Spring,TX

Summary

Driven professional with a proven track record in the mortgage industry, adept in relationship selling and leveraging analytical thinking for efficient problem-solving. Excelled in enhancing customer satisfaction and streamlining loan processing by implementing automated systems. Skilled in Microsoft Office and maintaining meticulous attention to detail, consistently achieving goals through adaptability and a focus on results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Mortgage Loan Officer

KBHS Home Loans
08.2024 - Current
  • Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
  • Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
  • Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
  • Customized marketing materials aimed at attracting potential mortgage applicants within specific target markets.
  • Reduced loan processing times, implementing automated systems for faster document verification.

Administrative Assistant

Lennar
10.2014 - 06.2020
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Maintained inventory of office supplies and placed orders.
  • Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Education

Associate of Applied Science -

Commonwealth Institute of Funeral Service
Houston, TX

Skills

  • Goal-Oriented
  • Relationship selling
  • Document Review
  • Analytical and Critical Thinking
  • Microsoft Office
  • Attention to Detail
  • Data Entry
  • Adaptability and Flexibility

Timeline

Mortgage Loan Officer

KBHS Home Loans
08.2024 - Current

Administrative Assistant

Lennar
10.2014 - 06.2020

Associate of Applied Science -

Commonwealth Institute of Funeral Service

Similar Profiles

CREATE PROFILE
Emily Burris