Summary
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Emily Carroll

Bartlesville,OK

Summary

Energetic Barista known for high productivity and efficient task completion. Possess specialized skills in espresso machine operation, latte art creation, and customer service excellence. Excel using active listening, clear communication, and team collaboration to enhance café operations and customer satisfaction.

Work History

Barista

7 Brew
Bartlesville, OK
11.2024 - Current
  • Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods.
  • Received and accurately processed customer payments.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.

Student Worker

Rogers State University
Bartlesville, OK
08.2024 - Current
  • Answered office phone to direct inquiries to appropriate individuals.
  • Assisted students with registration and course selection processes.
  • Maintained student database system by inputting and updating information accurately.
  • Answered phone calls from parents and students regarding inquiries about campus services.
  • Maintained positive working relationship with fellow staff and management.
  • Greeted visitors at the front desk, answered questions, and provided directions or assistance when needed.

Restaurant Hostess

Chilis's Bar and Grill
Bartlesville, OK
07.2024 - 11.2024
  • Provided menus and answered questions about menu items and specials.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Directed customers to bar area in high-traffic times to increase drink sales.
  • Monitored dining room activity to ensure all guests were receiving optimal service.

Education

Some College (No Degree) - Communications

Rogers State University
Claremore, OK

Skills

  • Display case merchandising
  • Dining room maintenance
  • Call handling
  • Up-selling
  • Opening and closing duties
  • Cash handling
  • Goal oriented
  • Team building
  • Task prioritization
  • Active listening
  • Problem-solving aptitude
  • Multitasking capacity

Affiliations

  • I was lucky enough to be a part of the Wesleyan Christian School Volleyball team where I had learned firsthand team building and leadership.

Accomplishments

  • My senior yer of highschool I got the Biology award for having an excellent grade and maintaining a High A all year.

Timeline

Barista

7 Brew
11.2024 - Current

Student Worker

Rogers State University
08.2024 - Current

Restaurant Hostess

Chilis's Bar and Grill
07.2024 - 11.2024

Some College (No Degree) - Communications

Rogers State University
Emily Carroll