Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Casebolt

Oklahoma City,OK

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Outgoing Volunteer providing experience helping with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact.

Overview

3
3
years of professional experience

Work History

Bird Husbandry Volunteer

Oklahoma City Zoo And Botanical Garden
11.2023 - Current

Volunteer with Birds Department caretakers to:

  • Communicate with guests about animals and what guests can do for conservation efforts.
  • Assist with diet preparation and dishes.
  • Keep animal care areas clean and orderly.
  • Clean indoor and outdoor habitat areas.

Guest Experience Associate

Oklahoma City Zoo And Botanical Garden
07.2023 - Current
  • Enhanced guest satisfaction by providing personalized assistance and addressing their concerns promptly.
  • Streamlined check-in and check-out processes for increased efficiency and reduced wait times.
  • Delivered exceptional customer service, resulting in positive feedback and repeat visits from satisfied guests.
  • Provided local area knowledge to guests, offering recommendations for dining, shopping, and attraction options.
  • Attend to and work various attractions and ensured guests have best experience possible.
  • Enhanced visitor experience by providing engaging and informative tours of various wild encounters.

After-School Care Provider

Bishop John Carroll Catholic School
10.2021 - 05.2023
  • Enhanced student safety by effectively supervising and monitoring after-school activities.
  • Developed strong relationships with students and parents, creating supportive and welcoming environment.
  • Improved student behavior by implementing clear expectations and consistent consequences for misconduct.
  • Boosted student engagement by organizing fun and educational activities tailored to individual interests.
  • Provided homework assistance, resulting in better understanding of subject material and increased confidence in students.
  • Assisted with snack preparation, adhering to proper food handling guidelines for healthy meals during after-school hours.

Maintenance Crew Member

Bishop John Carroll Catholic School
06.2021 - 08.2022
  • Improved facility cleanliness by performing daily maintenance tasks such as sweeping, mopping, and trash removal.
  • Assisted in completion of larger maintenance projects by providing timely support to team members when needed.
  • Collaborated effectively with team members to complete assigned tasks efficiently and within deadlines.
  • Ensured optimal conditions for recreational spaces by maintaining sports fields, playgrounds, and picnic areas in top shape.

Education

Bachelor of Science - Biology

University of Central Oklahoma
Edmond, OK
05.2026

High School Diploma -

Bishop McGuinness Catholic High School
Oklahoma City, OK
05.2022

Skills

  • Problem-solving abilities
  • Time management
  • Positive attitude
  • Attention to detail
  • Hard-working
  • Responsible

Timeline

Bird Husbandry Volunteer

Oklahoma City Zoo And Botanical Garden
11.2023 - Current

Guest Experience Associate

Oklahoma City Zoo And Botanical Garden
07.2023 - Current

After-School Care Provider

Bishop John Carroll Catholic School
10.2021 - 05.2023

Maintenance Crew Member

Bishop John Carroll Catholic School
06.2021 - 08.2022

Bachelor of Science - Biology

University of Central Oklahoma

High School Diploma -

Bishop McGuinness Catholic High School
Emily Casebolt