Emily Castagno
Stockton
Summary
Lead dental assistant with extensive experience in patient care and treatment planning at Little Mountain Dental. Demonstrated expertise in insurance billing and verification, contributing to enhanced operational efficiency. Proficient in managing office supplies, team management, and scheduling appointments while ensuring patient comfort and positive experiences.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Lead Dental Assistant
Little Mountain Dental
Tooele
10.2017 - Current
- Order all office supplies
- Meet with suppliers for ordering office supplies
- Assist the Doctor with patient procedures
- Schedule patients
- Verify insurance coverage
- Billing
- Maintain a clean and organized environment
- Manage issues that arise with minimal to no supervision
- Present treatment plans to patients
- Set up payment plans/financial arrangements
Faculty Practice Manager and Lead Chairside Assistant
University of Utah Dental School
Salt Lake
12.2015 - 09.2017
- Manage a schedule for multiple Providers
- Order and organize materials for procedures, office supplies, and tools.
- Manage staff
- Schedule appointments
- Billing and Collections
- Sterilization and sanitization of work area
Lead Dental Assistant
Deseret Family Dentistry
Grantsville
10.2013 - 12.2015
- Assist the Doctor with patient care
- Order office supplies
- Schedule follow up appointments
- Verify insurance coverage
Retail and Event Associate
Dornan Enterprise
Moose
04.2013 - 10.2013
- Coordinated logistics for events, ensuring timely setup and breakdown.
- Assisted in developing event themes and creative concepts for client presentations.
- Provided on-site support, addressing issues promptly to ensure smooth operations.
- Responded promptly to inquiries from clients regarding events or services offered by the organization.
Education
High School Diploma -
Tooele High School
Tooele, UT05-2012
Certified Dental Assisting -
Tooele Technical School
Ut05.2011
Skills
- Problem solving and critical thinking
- Billing and payment processing
- Account balancing and statement processing
- Appointment scheduling and patient follow-up
- Supply ordering and management
- Team collaboration
- Patient scheduling and insurance verification
- Treatment planning and presentation
- Customer relationship management
- Office administration and staff management
- Sterilization procedures and material organization
- Attention to detail and effective communication
- Time management skills
- Digital x-ray expertise and dental radiography
- Patient counseling and indirect care
- Patient charting
Awards
- First Place in a Statewide Dental Assisting competition (HOSA) 2011 and 2012 tested on client interaction, procedure knowledge, staff interaction, and general dental field knowledge.
Certification
Certified Dental Assistant
Timeline
Lead Dental Assistant
Little Mountain Dental
10.2017 - Current
Faculty Practice Manager and Lead Chairside Assistant
University of Utah Dental School
12.2015 - 09.2017
Lead Dental Assistant
Deseret Family Dentistry
10.2013 - 12.2015
Retail and Event Associate
Dornan Enterprise
04.2013 - 10.2013
High School Diploma -
Tooele High School
Certified Dental Assisting -
Tooele Technical School