Emily Castillo
Bear,United States
Summary
An accomplished professional blending a natural sales acumen with an innate ability to cultivate enduring client connections. Proficient in effortlessly orchestrating multiple tasks and adeptly navigating CRM software. Eager to harness my comprehensive expertise spanning supply chain, logistics, and customer relations, aiming to propel my career while contributing substantial insights and growth to a dynamic organization.
Overview
8
8
years of professional experience
Work History
Supply Chain Manager
Modern Controls
New Castle, DE
10.2022 - Current
- Developed and nurtured strong vendor relationships, optimizing procurement strategies for cost-effective purchasing.
- Implemented comprehensive delivery management software, enhancing operational efficiency and coordination.
- Established systematic warehouse protocols, streamlining inventory management and ensuring optimal organization.
- Spearheaded centralization of purchasing functions, contributing to cost-reduction initiatives.
- Directed and coordinated the delivery team to ensure efficient daily routes and timely deliveries.
Branch Manager
HVAC Distributors
New Castle, DE
09.2020 - 10.2022
- Played a key role in significantly expanding market share in Delaware through strategic customer referrals, targeted mailers, and branch events.
- Provided mentorship and training to new associates, fostering a cohesive and high-performing team.
- Demonstrated career progression from initial counter sales to assistant branch manager and subsequently branch manager.
Sales Support Associate/ Office Administrator
Johnstone Supply
New Castle, DE
01.2019 - 04.2020
- Revamped inventory organization and zoning, optimizing day-to-day operations and workflow.
- Played a pivotal role in preparing branches for a successful launch of an RF system, including hardware setup and employee training.
- Restructured the New Employee Training schedule, enhancing the onboarding process for new hires.
Sales Support Associate
Johnstone Supply
Kenilworth, NJ
09.2015 - 12.2018
- Contributed significantly to branch sales growth, facilitating online ordering for key accounts.
- Maintained an organized showroom and actively participated in setting up a new branch in Toms River, NJ.
Education
Bachelor of Science - Business Administration
Wilmington University
New Castle, DE2026
Skills
- Supply Chain Distribution
- Multi-Plant Experience
- Warehouse Operations
- Logistics Management
- Microsoft office
- Eclipse RF system
- Salesforce CRM
- MITS Sales Reporting
- Viewpoint Spectrum
- MBOM Management
- Traqspera Asset Tracking
- Eterm/Solar
Accomplishments
- Women in HVAC Conference -Sept. 2018
- Certified Forklift Operator - Sep. 2020
- OSHA 10 - June 2023
- Six Sigma Yellow Belt -2024
Timeline
Supply Chain Manager
Modern Controls
10.2022 - Current
Branch Manager
HVAC Distributors
09.2020 - 10.2022
Sales Support Associate/ Office Administrator
Johnstone Supply
01.2019 - 04.2020
Sales Support Associate
Johnstone Supply
09.2015 - 12.2018
Bachelor of Science - Business Administration
Wilmington University