Emily Centeno
Palmdale,CA
Summary
Results-driven professional with a strong background in customer service and safety compliance. Proven ability to enhance program participation and resolve conflicts, fostering a positive environment for diverse community groups.
Overview
4
4
years of professional experience
Work History
Parcs and Rec Leader
City of Lancaster, CA
Lancaster, CA
12.2022 - Current
- Coordinated recreational programs for diverse community groups, enhancing participation and engagement.
- Developed and implemented safety protocols ensuring compliance with city regulations during events.
- Resolved conflicts effectively, maintaining a positive environment for participants and staff alike.
- Monitored inventory levels and ordered necessary supplies, maintaining appropriate stock for smooth program operation.
Sales Associate
Baby Palace Boutique
Lancaster, CA
04.2025 - 03.2026
- Assisted customers in selecting products, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate sales reporting.
- Maintained inventory levels, organized merchandise displays to drive sales engagement.
- Provided product knowledge and recommendations, fostering customer loyalty and repeat business.
- Collaborated with team members to implement promotional strategies, increasing foot traffic and sales volume.
- Resolved customer inquiries and complaints effectively, maintaining high satisfaction ratings.
- Analyzed sales trends to identify opportunities for improvement and optimize product placements.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Procurement and Logistics Officer
International Auto Transport
Palmdale, CA
08.2022 - 12.2025
- Developed logistics strategies to optimize transportation routes and reduce costs.
- Collaborated with vendors to negotiate contracts and secure favorable terms.
- Analyzed inventory levels to maintain optimal stock while minimizing excess.
- Organized trips/loads Intra and Inter state.
- Implemented risk mitigation strategies in procurement processes, reducing potential supply chain disruptions.
- Managed relationships with transportation providers to secure competitive rates and reliable service for shipments.
- Ensured compliance with applicable laws and regulations governing procurement activities, reducing organizational risk exposure.
Education
No Degree - Business Administration And Management
Antelope Valley College
Lancaster, CA08-2027
High School Diploma -
Highland High School
Palmdale, CA06-2022
AAS Diagnostic Sonographer -
High Desert Medical College
Lancaster, CA03-2027
Skills
- Inclusivity and diversity
- Youth mentoring
- Arts and crafts
- Facility management
- Outdoor education
- Sports coaching
- Customer service skills
- Safety awareness
- Safety monitoring
- Policy implementation
- Teamwork and collaboration
- Time management
- Multi-tasking strength
- Relationship building
- Logistics analysis
- Load planning
- Route optimization
- Strong work ethic
- Self-discipline
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Baby Palace Boutique
04.2025 - 03.2026
Parcs and Rec Leader
City of Lancaster, CA
12.2022 - Current
Procurement and Logistics Officer
International Auto Transport
08.2022 - 12.2025
No Degree - Business Administration And Management
Antelope Valley College
High School Diploma -
Highland High School
AAS Diagnostic Sonographer -
High Desert Medical College