Emily Cepeda Villa
Kearny,NJ
Summary
Business graduate with expertise in operations, logistics, and client service in fast-paced environments. Proven ability to manage complex schedules and navigate high-pressure situations while maintaining meticulous attention to detail. Skilled in organizing information and communicating effectively with diverse stakeholders. Seeking to leverage skills in a legal setting to support a professional team and pursue growth in the legal field.
Overview
5
5
years of professional experience
Work History
Bridal Attendant
Pleasantdale Château
West Orange, New Jersey
09.2023 - Current
- Coordinate with vendors to ensure timely setup, proper seating arrangements, and a well-organized event for guests.
- Oversee the smooth flow of wedding day events, including managing timelines and ensuring all ceremonial traditions are carried out properly.
- Arrange and maintain an aesthetically pleasing presentation of wedding reception tables, ensuring attention to detail for guest entertainment.
- Handle last-minute requests from brides, guests, and vendors to ensure the smooth operation of the event.
- Resolve guest issues promptly and professionally, ensuring continued guest satisfaction.
- Provide excellent customer service by responding promptly to client needs, addressing concerns, and maintaining a positive atmosphere.
Operations Intern
Electric Picks Jewelry
Hoboken, New Jersey
07.2025 - 09.2025
- Managed daily operations and inventory logistics using Shopify, including coordinating product bundles and maintaining optimal stock levels.
- Supported team members in executing operational tasks and procedures.
- Extracted sales and performance data to support weekly team meetings and inform decision-making across marketing and operations teams.
- Conducted market research and trend forecasting for upcoming Spring collection and developed a visual presentation to support marketing and merchandising strategies.
- Helped plan and coordinate in-office events that promoted cultural awareness and strengthened community engagement among team members.
Marketing Intern
Women and Families Ascending Association
Wayne, New Jersey
03.2025 - 06.2025
- Manage and maintain communication with current partners, ensuring timely and effective responses via email and phone.
- Support social media initiatives by drafting content and engaging with followers to promote organizational events and goals.
- Assist in identifying and establishing new collaboration opportunities with potential partners to expand organizational impact.
- Organize and monitor communications to ensure seamless collaboration between internal teams and external stakeholders.
- Provide assistance in planning and preparing for events hosted by the organization, including coordinating logistics and supporting event promotion.
Server
Carnegie Diner & Cafe
Secaucus, New Jersey
08.2022 - 09.2023
- Provided exceptional customer service by taking orders, answering questions regarding menu items, and offering recommendations.
- Monitored customers needs, offering refills, and ensuring customer satisfaction throughout their experience.
- Delivered food orders promptly, ensuring customers received their meals correctly and neatly.
- Prioritized tasks effectively to meet the needs of multiple tables and keep service flowing efficiently in a fast paced environment.
Medical Receptionist
Premier Care Associates
Kearny, New Jersey
11.2020 - 06.2021
- Managed external communication between patients, healthcare providers, and insurance companies, efficiently managing inquires and scheduling appointments.
- Coordinated with medical staff, patients, and other healthcare offices to ensure timely communication.
- Processed patient forms and updated personal and insurance information, ensuring accuracy and completeness.
- Utilized Microsoft Office to manage patient data and track healthcare payments and billing statuses.
Education
BBA - Marketing
Montclair State University
Montclair, NJ05-2025
Skills
Computer: Proficient in Microsoft Office, Google Drive, Canva, Qualtrics, Survey Monkey, Tableau
Language: Fluent in Spanish
References
References available upon request.
Timeline
Operations Intern
Electric Picks Jewelry
07.2025 - 09.2025
Marketing Intern
Women and Families Ascending Association
03.2025 - 06.2025
Bridal Attendant
Pleasantdale Château
09.2023 - Current
Server
Carnegie Diner & Cafe
08.2022 - 09.2023
Medical Receptionist
Premier Care Associates
11.2020 - 06.2021
BBA - Marketing
Montclair State University