Emily Ceron
Summary
Attentive receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with several years of hands-on experience in administrative roles.
Overview
4
4
years of professional experience
2023
2023
years of post-secondary education
Work History
Receptionist
Douglass medical group
Douglasville, Georgia
05.2022 - 11.2025
- Greeted patients and visitors with professionalism and warmth.
- Managed appointment scheduling using electronic health record systems.
- Answered phone calls and directed inquiries to appropriate staff members.
- Collected patient information and verified insurance details efficiently.
- Maintained a clean and organized reception area for welcoming environment.
- Processed incoming and outgoing correspondence promptly and accurately.
Night Shift Manager
Blaze Pizza
Atlanta , GA
11.2021 - 04.2022
- Supervised night operations to ensure efficient service and product quality.
- Managed staff schedules and delegated tasks to maintain workflow.
- Trained team members on food safety and sanitation practices.
- Implemented standard operating procedures for nightly cleaning and maintenance.
- Addressed customer concerns promptly to enhance satisfaction during shifts.
- Answered customer questions and addressed complaints quickly and courteously to patrons' satisfaction.
Carters babies and kids
Sales Associates
Atlanta , GA
08.2021 - 11.2021
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
Education
Graduate Certificate - Dental Hygiene
Chattahoochee Technical College
Marietta, GA 08.2025 - 03.2026
Cobb Horizon High School
Atlanta , GASkills
- Fast learner
- Leadership
- Time management
- Organization
- Appointment scheduling
- Communication skills
- Attention to detail
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Graduate Certificate - Dental Hygiene
Chattahoochee Technical College
08.2025 - 03.2026
Receptionist
Douglass medical group
05.2022 - 11.2025
Night Shift Manager
Blaze Pizza
11.2021 - 04.2022
Carters babies and kids
Sales Associates
08.2021 - 11.2021
Cobb Horizon High School