EMILY CERVANTES
Pittsburg,CA
Summary
Experienced waitress with a strong focus on customer service and multitasking in fast-paced environments. Proven ability to maintain a positive attitude and provide friendly conversation during interactions. Skilled in accurately delivering orders and enhancing the dining experience. Additionally, possesses experience in childcare, including infant care and meal preparation, with a keen attention to detail and safety.
Overview
5
5
years of professional experience
Work History
ABA Technician
ABA Plus Inc
San Ramon, CA
10.2024 - Current
Waitress
The Watermark
San Ramon, CA
05.2024 - Current
- Demonstrated excellent customer service skills while working in a fast-paced environment
- Maintained a positive attitude towards guests at all times by providing friendly conversation during interactions
- Managed multiple tasks simultaneously while maintaining high quality standards of service
Waitress
Merrill Gardens
Lafayette, CA
06.2023 - 05.2024
- Delivered meals to tables quickly while ensuring accuracy of orders placed by customers
Babysitter
Sittercity
Concord
02.2022 - 11.2023
- Remained alert at all times to ensure the safety of each child under my supervision
- Entertained and engaged with children using games, crafts, and other activities
- Prepared snacks and cooked meals for children using available food items
- Planned fun activities such as outdoor playtime or arts and crafts projects that would help promote physical development
Restaurant Busser
Ed's Mudville Grill
Clayton, CA
03.2023 - 06.2023
- Removed plates and glasses from tables after meals
- Cleaned spills promptly to prevent slips and falls in the restaurant
- Wiped down and cleaned chairs, booths and high chairs
- Carried linens to and from laundry areas
- Refrigerated units with wines and bottled beer and replaced empty beer kegs
- Swept and mopped dining areas after closing
Waitress
Kisco Senior Living
Walnut Creek, CA
04.2022 - 10.2022
- Prepared hot, cold and mixed drinks for patrons and chilled bottles of wine
- Wrote patrons' food orders on order slips or entered orders into computers for transmittal to kitchen staff
- Filled condiment, salt, and pepper, and napkin containers
- Set up linens, dishes, and silverware to prepare tables for customers
- Performed opening, closing duties such as setting up, breaking down workstations, restocking supplies
- Carried dirty plates and silverware to kitchen, expediting dishwashing process
Waitress
Compass Group
Clayton, CA
05.2021 - 01.2022
- Delivered meals to tables quickly while ensuring accuracy of orders placed by customers
- Served food and drinks, removed dirty dishes, and refilled beverages to enhance dining experience
- Communicated orders to kitchen staff to turn tables faster, keeping food fresh and hot
- Contributed positively to the team atmosphere in order to promote an enjoyable work environment
- Inspected dining area before beginning shift for neatness and cleanliness according to restaurant standards
Cashier
McDonald's
Concord, CA
09.2019 - 05.2021
- Operated cash register and accurately processed payments, returns, and exchanges
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner
- Provided excellent customer service by greeting customers and offering assistance
- Helped restock shelves when necessary to maintain an organized display area
- Kept up-to-date on new products, services, promotions, and pricing structures
Education
HIGH SCHOOL DIPLOMA -
Concord high
Concord, CA05.2021
Skills
- Strong multitasking
- Customer Service
- Warm and Friendly
- Attention to Detail
- Light housekeeping
- Park supervision
- Diaper changing proficiency
- Infant care experience
- Meal and snack times
- Allergy awareness
Languages
Spanish
Limited Working
Timeline
ABA Technician
ABA Plus Inc
10.2024 - Current
Waitress
The Watermark
05.2024 - Current
Waitress
Merrill Gardens
06.2023 - 05.2024
Restaurant Busser
Ed's Mudville Grill
03.2023 - 06.2023
Waitress
Kisco Senior Living
04.2022 - 10.2022
Babysitter
Sittercity
02.2022 - 11.2023
Waitress
Compass Group
05.2021 - 01.2022
Cashier
McDonald's
09.2019 - 05.2021
HIGH SCHOOL DIPLOMA -
Concord high